Ehsanullah Ghafoori

• Established strong rapport with customers, fostering long-term relationships and repeat business.
• Responsible at front desk.
• Renting Cars.
• Giving Good Customer Service.
• Sell Company Products To Customers.

Since start at the position and made the company about $200000 on the products.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer calls and emails to answer questions about products and services.

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.