Ehsan Allahbakhshi
Saskatoon,SK
Summary
Diversely skilled Technical Engineer with 19 years helping businesses maintain smooth operations and optimal workflow. Driven to enhance functionality through careful and economical application of technical enhancements. Talented at deriving maximum value from existing assets as well as knowing when cost-effective upgrades reach peak return on investment (ROI).
Overview
20
20
years of professional experience
1
1
Certification
Work History
Information Technology Engineer
Renovation Of Schools
02.2004 - Current
- Provided technical support in both on-site and telephone consultations.
- Performed scheduled service work, installations, testing and repairs.
- Identified and corrected system faults to minimize operational system downtime.
- Diagnosed malfunctions in Project Management System.
- Executed troubleshooting and server support in both in-person and remote situations.
- Produced reports on success rates and remedial requirements.
- Provided secondary training to personnel struggling with technological tools and systems.
- Performed preventive maintenance on network system, maintaining average uptime of 90%.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Participated in system development life cycle from requirements analysis through system implementation.
- Managed and monitored installed systems for highest level of availability.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Oversaw development and maintenance of organization computer systems and intranet.
Education
Master of Science - Information Security
University of Tehran
Tehran, IR09.2012
Skills
- Team Support
- Remote Support
- Managing Assets
- Database Design
- Antivirus Software
- Troubleshooting and Resolution
- Site Conditions
- System Updates
- Server Analysis
- Virtual Local Area Networks
- VMware Experience
- Computer Operating Systems
- Scheduled Services
- Computer Programming
- Local Area Network (LAN)
- Security Standards
- Change Management
- Prevention Programs
- Requirements Analysis
- Network Performance Monitoring
- Wide Area Network (WAN)
- Server Monitoring
- Web Applications
- Network Functionality
- Application Administration
Certification
- Python Core, SoloLearn - 2022
- SQL, Sololearn - 2022
- HTML, SoloLearn - 2022
Timeline
Information Technology Engineer
Renovation Of Schools
02.2004 - Current
Master of Science - Information Security
University of Tehran
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