Networking
EHIOROBO IZIESE QUEEN
Customer/ Sales Representative
Sydney,NS
Summary
Financial Service Associate with background in sales and understanding of how to build client loyalty. Dependable professional with dynamic communication skills. Proven success in streamlining sales processes for optimized support and dynamic work.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Senior Financial Sales Advisor
Sanlam Nigeria
Lagos, Nigeria
03.2017 - 12.2022
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Fostered positive business relationships to promote continued interest in [Type] products and services.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Met with clients to determine financial objectives and review assets, liabilities, cash flow and other financial information.
- Educated and worked with clients on ROI terms to find accurate solutions.
Marketing Manager
Oxford Green Farm Group
Lagos, Nigeria
07.2020 - 12.2021
- Created company brand messaging, collateral materials, customer events, promotional strategies and product commercialization
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Assessed marketing copy, art comps and final designs and compared with established specifications.
- Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals.
Customer Service Officer
KAABDADAT
Lagos, Nigeria
01.2012 - 01.2015
- Resolved concerns with products or services to help with retention and drive sales.
- Communicated with clients regarding account services, statements, and balances.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Promoted company brand and unique offerings through personalized customer service.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Educator Assistant
EXCELSIOR COLLEGE
Lagos, Nigeria
01.2011 - 01.2012
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with adults and children to provide safe and educational experience.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Exemplified positive behavior for children by assisting with learning. moving around to manage classroom and maintaining safety.
Education
Bachelor of Science - Management
Imo State University
Imo Nigeria 05.2006 - 05.2010
Skills
Financial Advisor, customer service, Good Communication
Profit management
Retail experience
Strategic planning
Staff Management
Documentation and control
Marketing and advertising
Affiliations
Chartered Institute of Administration Associate Member (ACIA)
Chartered institute of personal management Associate member (CIPM)
Lagos state Government Women Affair and poverty Alleviation Seminar July 2011
Lagos state Government Woman Affair and Poverty Alleviation Seminar July 2022
Interests
Timeline
Marketing Manager
Oxford Green Farm Group
07.2020 - 12.2021
Senior Financial Sales Advisor
Sanlam Nigeria
03.2017 - 12.2022
Customer Service Officer
KAABDADAT
01.2012 - 01.2015
Educator Assistant
EXCELSIOR COLLEGE
01.2011 - 01.2012
Bachelor of Science - Management
Imo State University
05.2006 - 05.2010