More than 11 years of experience in not-for-profit healthcare sector with expertise in project management, stakeholder engagement, and team leadership. Experienced in building community health care systems including policy development, health promotion, and mentoring health care workers. Excellent interpersonal and communication skills to secure stakeholder support and grants. Proficient in MS Office including Word, Excel and PowerPoint, Google Suite; 40 wpm. Superb talents in troubleshooting project inconsistencies. Seeking opportunities to expand skills while facilitating company growth.
Friendly Call Support (Remote) September 2023 - Present
Red Cross Canada, Winnipeg, Canada
· Received and made calls to beneficiaries for mental support and provided weekly reports of calls.
Remote Call Assistant (Remote) January 2020 -Present
Be My Eyes App
· Received calls from beneficiaries to assist with daily tasks.
Customer Services Support/Representative August 2023
French-Canadian Pavilion, Folkorama, Winnipeg, Canada
· Assisted customers in resolving electronic ticket concerns.
· Organized audience seating arrangements.