Ehan
Toronto,ON
Summary
Energetic and customer-focused hospitality professional with hands-on experience as a server and bartender in fast-paced, high-volume environments. Skilled in providing exceptional guest service, crafting beverages with precision, and supporting smooth front-of-house operations. Adept at multitasking, maintaining composure under pressure, and creating memorable dining and bar experiences. Dedicated to teamwork, efficiency, and consistently exceeding customer expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server Assistant
Estiatorio Milos
08.2024 - Current
- Maintained cleanliness and organization of dining and service areas, contributing to a smooth and welcoming environment.
- Assisted in food running and coordinated with kitchen staff to deliver accurate and timely service during high-volume shifts.
- Assisted in training new server assistants on job responsibilities and procedures.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
- Greeted guests and answered any questions they had about the menu.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Bartender
Vagabonda Restrobar
04.2023 - 07.2024
- Operated cash register and point of scale (POS) system for transactions and made proper changes for cash transactions.
- Developed and implemented efficient training programs for new bartenders, resulting in improved productivity and a cohesive team environment.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Processed payments accurately and efficiently with POS system.
- Attended regular training sessions to stay updated on new products or trends.
Server Assistant
Carisma
07.2022 - 01.2023
- Provided exceptional customer service by greeting and seating guests promptly, taking accurate food and beverage orders, and ensuring a positive dining experience.
- Demonstrated multitasking abilities in a fast-paced environment by managing multiple tables simultaneously, accurately relaying orders to the kitchen, and delivering food and beverages promptly.
- Responded promptly to requests from servers or other staff members.
- Prepared coffee and tea according to customers' orders using proper brewing techniques.
Education
Hospitality Management - Hotel And Restaurant Service Management
Seneca College of Applied Arts And Technology
04-2024
Skills
- Mixology expertise
- Strong leadership
- Customer Service
- Inventory Management
- Problem Solving
Certification
- SMART SERVE
- FOOD HANDLER
- AODA
- FIRST AID CPR
Languages
English
Full Professional
Timeline
Server Assistant
Estiatorio Milos
08.2024 - Current
Bartender
Vagabonda Restrobar
04.2023 - 07.2024
Server Assistant
Carisma
07.2022 - 01.2023
Hospitality Management - Hotel And Restaurant Service Management
Seneca College of Applied Arts And Technology