Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Svitlana Khomich-Andriiechko

Windsor,ON

Summary

Attentive Customer Service Representative with 10 years achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player.

Overview

15
15
years of professional experience

Work History

Administartor/ Waiter

Fashion Club Lviv
06.2009 - 01.2024
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.
  • Responded to customer requests for products, services, and company information.

Hairdresser

Salon Dana
10.2021 - 11.2023
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
  • Improved client satisfaction by providing exceptional service and maintaining a clean, organized salon environment.

Education

Diploma - Fashion Design And Production

Vocational School in Zalishchyky, Ukraine
Zalishchyky, UA
05.2003

High School Diploma -

Velyka Kamianka Secondary School
Kolomyia, Ivano-Frankivsk
04.2000

Skills

  • Customer Service
  • Time management abilities
  • Quality Control
  • Sales and Upselling
  • Money handling abilities
  • Calm Under Pressure
  • Decision-Making
  • Stock management
  • Multitasking
  • Time Management

Languages

English
Elementary
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Polish
Elementary

References

Available upon Request 

Timeline

Hairdresser

Salon Dana
10.2021 - 11.2023

Administartor/ Waiter

Fashion Club Lviv
06.2009 - 01.2024

Diploma - Fashion Design And Production

Vocational School in Zalishchyky, Ukraine

High School Diploma -

Velyka Kamianka Secondary School

Similar Profiles

CREATE PROFILE
Svitlana Khomich-Andriiechko