Egor Rakitin
Toronto,ON
Summary
Organized and dependable logistics professional with solid experience in delivery operations, courier coordination, and customer service. Skilled in route planning, scheduling, and quickly resolving operational challenges in fast-paced environments. Recognized for strong communication skills, a proactive mindset, and the ability to ensure smooth daily operations while maintaining excellent client relationships.
Overview
4
4
years of professional experience
Work History
Private Security Guard
Octopus Zoom
Toronto, ON
02.2024 - 06.2025
- Provided personal security and close protection for high-profile clients and their families during daily activities, travel, and public appearances.
- Escorted clients and family members to various destinations, ensuring safety and privacy at all times.
- Conducted vehicle and foot patrols to maintain a secure perimeter around residences, venues, and neighboring areas.
- Monitored CCTV and access control systems to prevent unauthorized access and quickly respond to potential threats.
- Handled emergency situations and conflicts calmly and professionally, using de-escalation techniques when required.
- Maintained detailed incident and activity logs for management review.
- Delivered a visible security presence that provided reassurance and peace of mind to clients.
Team Leader
Yango Delivery
11.2022 - 02.2024
- Supervised 5 help desk support staff, who supporting over 90 external clients.
- Provided ongoing quality control by randomly listening to staff calls with clients and checking after calls; identified errors and provided feedback to the team members.
- Taught new help desk support to learn company’s system resulting in their ability to resolve all issues and bugs in an effective and timely manner.
- Created weekly schedule and produced daily reports.
- Met Manager regularly to discuss system issues and performance of the team.
Restaurant Owner
Summer Love Yogurt LTD
10.2021 - 10.2022
- Managed a restaurant.I dealt with organizing supply chains, documentation, state-issued licenses, communication with all the authorities, quality control of the product, and the quality of the restaurant in general.
- Managed, hired and trained all employees.
- Communicated with visitors, public figures, and with various social movements in order to advance the business.
- Promoted/marketed the business, and filmed content for social media, including online communication with people on such platforms as Instagram and Facebook.
Education
Security Guard
Ontario Security License
Toronto, ON01-2024
CPR And First Aid
Heaven Can Wait
Toronto, ON01-2024
QA Specialist
Smart School College
Tel-Aviv, Israel01-2020
Grade 12 Diploma
High School "Kfar Silver"
Ashkelon, Israel01-2017
Skills
- Customer service
- Route planning
- Safety protocol adherence
- Emergency response
- Time management
- Communication skills
- Problem solving
- Positive attitude
Languages
English
Full Professional
Hebrew
Full Professional
Russian
Native/ Bilingual
Timeline
Private Security Guard
Octopus Zoom
02.2024 - 06.2025
Team Leader
Yango Delivery
11.2022 - 02.2024
Restaurant Owner
Summer Love Yogurt LTD
10.2021 - 10.2022
Security Guard
Ontario Security License
CPR And First Aid
Heaven Can Wait
QA Specialist
Smart School College
Grade 12 Diploma
High School "Kfar Silver"
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