Summary
Overview
Work History
Skills
Certification
Educational Attainment
Personal Information
Timeline
Generic
EGI BOY MARAVILLA

EGI BOY MARAVILLA

94 Tomas Arguelles St., Brgy. Dona Imelda Quezo City,Metro Manila

Summary

To be a part of an organization wherein I am able to impart my knowledge, skills and expertise both for my future advancement and for the company’s best interest and skills can be exploited for advancement and master the field that I work on. Polite and professional Operational Technical Support successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Operational Technical Support

TELUS International Philippines
Philippines
03.2022 - Current
  • Improved customer satisfaction by efficiently diagnosing and resolving technical issues.
  • Provided exceptional technical support for software and hardware, resulting in reduced downtime for clients.
  • Increased efficiency with comprehensive knowledge of company products and services, allowing for quick issue resolution.
  • Enabled seamless software updates by guiding users through installation processes step-by-step over phone or email communications effectively.

Skills

  • Computer Skills
  • Creative
  • Time Management Skill
  • Continuous Learner
  • Leadership Skill
  • Hardworking
  • Flexible
  • Can handle criticism

Certification

I hereby certify that the above information given are true and correct as to the best of my knowledge, In conclusion, I think that my background and skill sets have prepared me to be a successful contributing team member in this type of environment and for an organization exactly like yours. Thank you so much for your time and consideration.

Educational Attainment

ACCESS Computer & Technical Colleges 

Bachelor of Science in Business Administration 

941 Aurora Blvd, Project 3,Quezon City, 2014-2018 (GRADUATED), 

Muzon Harmony Hills High School

Block 2, Australia St., Harmony Hills I Subdivision, Barangay Muzon San Jose del Monte Bulacan 3023, 

2010-2014

Betty-Go Belmonte Elementary School

Brgy.Doña Imelda Bayani Road Quezon City Metro Manila 1113 

2009-2010

Personal Information

  • Age: 26 years old
  • Place of Birth: Balasan Iloilo
  • Height: 5'4
  • Weight: 48 kgs.
  • Father's Name: Edgardo A. Maravilla
  • Mother's Name: Gina B. Maravilla
  • Date of Birth: 03/08/98
  • Gender: Male
  • Nationality: Filipino
  • Marital Status: Single
  • Religion: Roman Catholic

Timeline

Operational Technical Support

TELUS International Philippines
03.2022 - Current

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EGI BOY MARAVILLA