Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eftekar Islam

Montreal

Summary

I like challenges and I am perfectly comfortable in the new environments. I like working with the public. I value a lot the teamwork, a team in which I can contribute to a respectful, sociable and efficient environment

Overview

7
7
years of professional experience

Work History

Service Agent

Fairmont Le Reine Elizabeth
06.2022 - Current
  • Perform all functions of guest registry including check in and check out, updating reservations and guest profiles to 100% accuracy, swift but correct room assignment while meeting luxury standards.
  • Maintain a company issued bank and accurately report receipts daily, while adhering to company cash handling policies.
  • Settle guest accounts while ensuring all services standards are followed.

Senior Associate / Opperation

COACH
03.2018 - 06.2022
  • Adheres to all retail policies and procedures including POS, Operations and Loss Prevention procedures.
  • Create styles that reflect the characteristics of the brand's style and image, and the needs of customers.
  • Leverages Coach's tools and technology to support relationship building and clienteling efforts; including to drive sales and achieve individual goals.
  • Backstock operation including orders, shipment and inventory.

Sales Supervisor

MACKAGE
12.2018 - 12.2019
  • Increase sales by directing operations to achieve objectives and other performance parameters.
  • Create the customer experience while focusing on brand, operations and leadership excellence.
  • Ensure good maintenance and organization of the store and the back shop.

Sales Associate

La Maison OGILVY
11.2016 - 01.2018
  • Constantly achieve individual sales goals while personifying diplomatic behavior.
  • Develop customer loyalty through active customer development and follow-ups to establish a bond.
  • Contribute to support activities including inventory and staff training sessions.

Education

DEC : Diplôme D'Études Collégiales - Fashion Marketing

Marie-Victorin College
Montreal, QC
05.2018

High School Diploma -

Jeanne-Mance High School
Montreal, QC
06.2015

Skills

  • POS system operation
  • Inventory control
  • Training and mentoring
  • Word, PowerPoint, Excel et Photoshop

Timeline

Service Agent

Fairmont Le Reine Elizabeth
06.2022 - Current

Sales Supervisor

MACKAGE
12.2018 - 12.2019

Senior Associate / Opperation

COACH
03.2018 - 06.2022

Sales Associate

La Maison OGILVY
11.2016 - 01.2018

DEC : Diplôme D'Études Collégiales - Fashion Marketing

Marie-Victorin College

High School Diploma -

Jeanne-Mance High School
Eftekar Islam