I like challenges and I am perfectly comfortable in the new environments. I like working with the public. I value a lot the teamwork, a team in which I can contribute to a respectful, sociable and efficient environment
Overview
7
7
years of professional experience
Work History
Service Agent
Fairmont Le Reine Elizabeth
06.2022 - Current
Perform all functions of guest registry including check in and check out, updating reservations and guest profiles to 100% accuracy, swift but correct room assignment while meeting luxury standards.
Maintain a company issued bank and accurately report receipts daily, while adhering to company cash handling policies.
Settle guest accounts while ensuring all services standards are followed.
Senior Associate / Opperation
COACH
03.2018 - 06.2022
Adheres to all retail policies and procedures including POS, Operations and Loss Prevention procedures.
Create styles that reflect the characteristics of the brand's style and image, and the needs of customers.
Leverages Coach's tools and technology to support relationship building and clienteling efforts; including to drive sales and achieve individual goals.
Backstock operation including orders, shipment and inventory.
Sales Supervisor
MACKAGE
12.2018 - 12.2019
Increase sales by directing operations to achieve objectives and other performance parameters.
Create the customer experience while focusing on brand, operations and leadership excellence.
Ensure good maintenance and organization of the store and the back shop.
Sales Associate
La Maison OGILVY
11.2016 - 01.2018
Constantly achieve individual sales goals while personifying diplomatic behavior.
Develop customer loyalty through active customer development and follow-ups to establish a bond.
Contribute to support activities including inventory and staff training sessions.
Education
DEC : Diplôme D'Études Collégiales - Fashion Marketing
Marie-Victorin College
Montreal, QC
05.2018
High School Diploma -
Jeanne-Mance High School
Montreal, QC
06.2015
Skills
POS system operation
Inventory control
Training and mentoring
Word, PowerPoint, Excel et Photoshop
Timeline
Service Agent
Fairmont Le Reine Elizabeth
06.2022 - Current
Sales Supervisor
MACKAGE
12.2018 - 12.2019
Senior Associate / Opperation
COACH
03.2018 - 06.2022
Sales Associate
La Maison OGILVY
11.2016 - 01.2018
DEC : Diplôme D'Études Collégiales - Fashion Marketing