Efren Montoya Ramos
Lynwood
Summary
Dynamic bartender with a proven track record at Crystal Casino & Hotel, excelling in customer service and responsible alcohol service. Adept at managing high-pressure environments and maintaining bar cleanliness. Strong multitasker and team player, consistently enhancing guest satisfaction. Successfully managed inventory, reducing waste by 15%.
Overview
2018
2018
years of professional experience
1
1
Certification
Work History
Bartender
Crystal Casino & Hotel
- Delivered exceptional customer service in high-pressure environments.
- Prepared and served beverages according to established recipes and standards.
- Maintained cleanliness and organization of bar area to ensure compliance with health regulations.
- Assisted in managing inventory levels, ordering supplies as needed for efficient operations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender
Hollywood Park Casino
04.2014 - 07.2017
- Provided exceptional customer service by engaging with guests and ensuring satisfaction with beverages.
- Prepared and served a variety of cocktails, wines, and beers according to standard recipes.
- Maintained cleanliness and organization of bar area, adhering to safety and sanitation standards.
- Assisted in inventory management, tracking stock levels, and placing orders as needed.
Education
High School Diploma -
Parkridge Pivate School
Long Beach, CA01.2017
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Cleanliness and hygiene
- Responsible alcohol service
- Handling difficult customers
Certification
I am RBS certified, have a bartending diploma and have a servsafe certificate.
Languages
English and Spanish
Professional Working
Timeline
Bartender
Hollywood Park Casino
04.2014 - 07.2017
Bartender
Crystal Casino & Hotel
High School Diploma -
Parkridge Pivate School