With over 18 years of experience, I specialize in automotive electronics and advanced diagnostics as part of the dedicated team at Mercedes-Benz of Fresno. My mission is to drive service excellence by combining technical expertise with a commitment to fostering innovation and collaboration. I am motivated by the opportunity to mentor and empower colleagues, ensuring our organization stays at the forefront of automotive technology. My certifications in operations, construction, and agile project management further enable me to bring structured, cross-functional insights to the workplace.