Hi, I’m
EFREN GARZA JR.
Fresno
Summary
Results-driven Operations and Warehouse Manager with 15+ years of progressive leadership experience in food production, and logistics. Proven ability to improve operational performance, streamline inventory management, and uphold stringent food safety standards. Experienced in Lean Manufacturing, HACCP, OSHA compliance, and KPI-driven leadership with a record of cultivating high-performing, accountable teams and leading impactful process improvement projects.
Overview
19
years of professional experience
1
Certificate
Work History
FreshKO Produce Services, Inc.Fresno
Operations Manager
04.2016 - Current
Job overview
- Led daily warehouse and operational activities for a high-volume produce distribution facility, overseeing inventory management, order fulfillment, shipping/receiving, and facility maintenance.
- Directed a cross-functional team of 40+ employees across multiple departments, fostering a culture of accountability, safety, and continuous improvement.
- Collaborated with procurement and sales departments to optimize inbound and outbound logistics, reducing demurrage costs and improving order fill rates
- Authored and enforced Standard Operating Procedures (SOPs) for housekeeping, chemical usage, preventive maintenance, and safety, ensuring compliance with food safety and OSHA standards.
- Led performance reviews, coaching, and leadership development for supervisors and frontline teams, driving engagement and operational excellence.
- Supported financial and operational reporting, including Budget vs. Actual (quarterly/YTD), CAPEX tracking, ROI evaluations for major projects, and EBITDA contribution analyses to inform data-driven decision-making and cost controls.
Vie-DelFresno
Production Supervisor
04.2010 - 04.2016
Job overview
- Directed daily production operations for a high-volume facility, optimizing schedules, labor allocation, and workflow processes to consistently meet strict production deadlines and quality standards.
- Reduced downtime and improved safety compliance by developing and implementing updated machinery SOPs and comprehensive operator training materials.
- Performed daily operational audits and performance reviews, increasing team accountability and improving production throughput consistency.
- Facilitated regular safety meetings and incident prevention initiatives, contributing to a measurable reduction in safety incidents and enhancing compliance with OSHA and company regulations.
- Mentored and cross-trained production team members, increasing workforce flexibility and reducing reliance on temporary labor during peak seasons.
Guardian Industries Corp.Kingsburg
Warehouse Supervisor
01.2006 - 11.2010
Job overview
- Led warehouse and production teams in a high-volume environment, prioritizing operational safety, labor efficiency, and continuous workflow improvement.
- Enhanced team productivity and morale by coaching and developing employees, fostering a culture of accountability, and aligning individual goals with operational KPIs.
- Introduced Lean management initiatives, including Kaizen events and 5S standards, resulting in better workflow organization, reduced material handling time, and improved inventory accuracy.
- Oversaw routine safety audits and inventory cycle counts, maintaining regulatory compliance and supporting consistent, accurate inventory management.
- Collaborated with cross-functional departments to streamline material flow and reduce production bottlenecks, contributing to improved on-time delivery rates.
Education
Fresno City College
Associate of Arts
Skills
- Operational Management: Warehouse & Inventory Management, Lean & 5S, Process Optimization, KPI Management
- Leadership: Team Development, Mentorship, Performance Management
- Process Improvement & SOP Implementation
- Budgeting & Cost Reduction
- Safety & Compliance: HACCP, OSHA, USDA Guidelines
- Heavy Equipment Operations: Forklift, Double jack, Reach lift, and scissor lift
Certification
- HACCP Certification – Warehouse & Distribution Process
- Forklift & Heavy Equipment Operator Certification
Accomplishments
- Raised Primus audit scores from low 90% to consistent 99%–100%, securing top-tier food safety and regulatory compliance through targeted internal audits and operational process improvements.
- Achieved inventory accuracy improvement from 90.8% to 99.8% by implementing enhanced inventory controls, optimizing stock tracking systems, and driving staff accountability initiatives.
- Enhanced operational efficiency from 91.8% to 96%, by integrating Lean manufacturing principles, and optimizing labor resources.
- Achieved a zero Operational Reportable Incident (ORI) rate in FY25, reducing incidents from 3.82 in FY22 by establishing a safety-first culture supported by comprehensive training and proactive accountability measures.
- Developed and promoted four team members to supervisor roles, strengthening frontline leadership, improving team engagement, and reducing turnover through mentorship and career progression initiatives.
Availability
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Timeline
Operations Manager
FreshKO Produce Services, Inc.
04.2016 - Current
Production Supervisor
Vie-Del
04.2010 - 04.2016
Warehouse Supervisor
Guardian Industries Corp.
01.2006 - 11.2010
Fresno City College
Associate of Arts
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