EFREM WEL
Ottawa,ON
Summary
Dynamic and detail-oriented professional with experience at Asmara Palace Hotel, excelling in customer service and time management. Proven ability to maintain high standards of cleanliness and safety while effectively communicating with team members. Skilled in equipment management and problem-solving, ensuring guest satisfaction and operational efficiency.
Overview
15
15
years of professional experience
Work History
General Laborer
CDS Company
Tel Aviv , Israel
01.2016 - 09.2024
- Assisted tradespeople with tasks such as measuring, cutting, and preparing materials.
- Ensured that all safety regulations were followed while working onsite.
- Cleaned up job sites after completion of projects.
- Repaired leaking faucets and pipes, replaced broken light fixtures.
- Rewiring and testing for proper electrical connections.
- Installed shelves and cabinets
Kitchen Helper
Shila Restaurant
Tel Aviv, Israel
06.2011 - 03.2016
- Unloaded deliveries of food and supplies.
- Cleaned ovens and grills after each use according to established procedures.
- Sanitized dishwashing machines between uses.
- Disposed of garbage according to health code regulations.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing, and restacking items.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Maintained order and cleanliness of work areas to conform with health codes.
- Washed and prepared ingredients for cooking
Room Attendant
Asmara Palace Hotel
Tel Aviv, Israel
10.2009 - 11.2011
- Reported lost-and-found items promptly to the supervisor or manager on duty.
- Folded laundry items such as sheets and towels according to established standards.
- Followed safety procedures while handling cleaning products and operating equipment like vacuum cleaners.
- Responded quickly to guest requests for additional items or services within scope of service offered by the hotel.
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Delivered items requested by guests such as extra pillows or blankets in a timely manner.
- Demonstrated excellent customer service skills when interacting with guests throughout their stay.
- Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
Education
Diploma of Social Science - Social Sciences
Eritrea Institute of Technology
06-2009
Some College (No Degree) -
Herzing Career Institute
Ottawa, ONSkills
- Time management
- Problem solving
- Attention to detail
- Communication skills
- Equipment management
- Safety protocol
- Problem-solving
Languages
English
Professional
Tigrinya
Professional
Hebrew
Professional
REFERENCE
- Stephany Lynn Williams
- Registered Practical Nurse, Donegal Unit
- St. Patrick's Home of Ottawa
- 613-216-1460
- stephany.williams@stpats.ca
References
References available upon request.
Timeline
General Laborer
CDS Company
01.2016 - 09.2024
Kitchen Helper
Shila Restaurant
06.2011 - 03.2016
Room Attendant
Asmara Palace Hotel
10.2009 - 11.2011
Diploma of Social Science - Social Sciences
Eritrea Institute of Technology
Some College (No Degree) -
Herzing Career Institute
Similar Profiles
Delmeshia BrownDelmeshia Brown
Warehouse Shipping Clerk (Contract Positon) at CDS Staffing/Bear ArcheryWarehouse Shipping Clerk (Contract Positon) at CDS Staffing/Bear Archery
Chris SchutzChris Schutz
Owner/Operator at CDS Sound DesignOwner/Operator at CDS Sound Design
Harley CoupeHarley Coupe
Waste Sorter at Tambo Waste & Recycling (CDS Victoria)Waste Sorter at Tambo Waste & Recycling (CDS Victoria)
Cora SnowCora Snow
Medical Laboratory Technician, Level 3 at Eastern Ontario Regional Laboratory AssociationMedical Laboratory Technician, Level 3 at Eastern Ontario Regional Laboratory Association
Colton WrightColton Wright
Part-time Sales Associate at Supplement KingPart-time Sales Associate at Supplement King