Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Efosa Okundaye

Efosa Okundaye

London,ON

Summary

10+ years' experience in OTC product, category and portfolio sales and operations with a record of accomplishments in planning, executing and leading sales team, customer service, marketing strategies and managing key accounts in support of business goals, objectives, and implementing appropriate interventions. I have achieved measurable results over the years by maximizing opportunities, handling challenges, responsibilities and developing all round personally to continually change the status quo. My core values are Persistence, Teamwork, Discipline and Entrepreneurship.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Territory Business Manager

Reckitt-Mead Johnson Nutrition
09.2022 - Current

Define the path to deliver outstanding results in Western Ontario.

  • Strategically managing a territory with 17,083 annual births, identifying and prioritizing high-volume clinics and HCPs to maximize infant formula brand adoption and sampling effectiveness.
  • Cultivate and strengthen partnerships with over 100 key accounts using analytical insights.
  • Leverage territory birth rate data to align sampling frequency, segment targeting, and omnichannel strategies to over 100 customers,resulting in increased product trial and brand recommendation rates.
  • Applied data insights from a territory comprising over 17,000 annual births to develop personalized call plans, optimize resource allocation, and drive superior HCP engagement and market share growth.
  • Manage key accounts and decision-makers in the consumer influence network through insights and unique perspectives.
  • Oversee and manage the budget, making strategic decisions to maximize efficiency and effectiveness in resource allocation.
  • To inform strategic recommendations, continuously analyze market trends, competitor activities, and customer behavior.
  • Developing and cultivating business relationships with the key decision makers in the consumer influence network.
  • Apply the selling process, organize and communicate information convincingly, build customer confidence and receptivity, and develop rapport.
  • Demonstrate understanding of the healthcare industry dynamics, trends, competitors, regulations and managed healthcare environment.
  • Develop territory and management plans that identify and prioritize the most important activities for accomplishing short—and long-term business goals.
  • Foster team effectiveness and accomplishment of shared goals by sharing knowledge, experience, and information to optimize business strategies and drive overall sales within your territory.
  • Always communicate effectively; obtain information, resources, and support within Reckitt / Mead Johnson Nutrition to maximize business opportunities and respond to customer needs; understand and implement the sales utility of clinical data, competitive intelligence, and marketing initiatives.
  • Utilize current computer software systems for planning, forecasting and reviewing sales activities, researching data and supporting sales calls and presentations.

Country Healthcare Manager

Reckitt Benckiser
04.2019 - 08.2022
  • Led company’s healthcare footprint by expanding the OTC product category and presence through implementing business strategy to grow product portfolio.
  • Managed and directed negotiations of sales contract with retail and wholesale customers, key accounts and distributors.
  • Led a team of sales managers to drive volume and value growth and to ensure business profitability/sustainability.
  • Developed and implement innovative solutions to grow company’s annual net revenue in line with business expectations.
  • Provided cross-functional team training and coaching for field sales force on driving fundamentals on coverage, brand distribution, product mix, in-store executions, marketing activities and in-market sales.
  • Ensured revenue/sales/ profit & loss are in line with expectations and that distributors operations align with the organization’s mission, strategic objectives and policies.
  • Developed operational sales plan & implement marketing strategies to improve leading key performance indicators.
  • Generated £1.7m in sales revenue within first year of operation with 49% growth on in-market sales.
  • Managed ten key accounts and grew business revenue by 35% within two years.
  • Created and implemented go-to-market framework to ensure business sustainability and penetration into new stores, building relationship with buyers, new and existing customers.
  • Managed trade spend and trade investment to maximize return on investment and to guarantee that trade spend are between 7-10% of net revenue.
  • Worked with and align plans, goals and business expectations with other department functions team members to deliver sales and overall business objectives.


Area Sales Manager (OTC)

Reckitt Benckiser
08.2015 - 03.2019
  • Led and managed multi-level relationships with key customers and distributors.
  • Managed a team of 6 territory sales managers who were ranked among top 10 out performance within the team.
  • Restructured and implemented go-to-market framework for the healthcare business category in West Africa region.
  • Improved channel distribution performance leading to 50% growth in direct distribution, & sales efficiency for key accounts and key distributor sales representatives.
  • Negotiated sales contracts with key accounts to increase market share by 25%.
  • Deployed agreed infrastructure to deliver on coverage, MSL and sales target.
  • Drove ownership in channel initiatives of direct reports on distribution, execution of visibility & display in-store executions and detailing.
  • Utilized and analyzed all available business intelligence and data in the development and delivery of customer/account plans to target key customer/accounts and allocate resources.
  • Implemented checklist with respect to defining coverage norms.
  • Implemented min. of 90% MSL compliance in all outlets visited - Market working accompaniment with field sales team.
  • Created key partnerships with key customers and institutions to drive penetration into the channel and sustain/grow business.
  • Managed field sales expenses of sales reps to max. 80% of Monthly float limit.

Territory Sales Manager (OTC)

Reckitt Benckiser
01.2012 - 07.2015
  • Created and grew new business in line with business goals as a Medical Sales Representative
  • Developed and implemented business plan, channel plans, sales and marketing activity reports in accordance to sales strategies and marketing objectives.
  • Launched and sustained brand growth of new products by positively influencing prescription patterns of medical professionals.
  • Key account management by initiating, developed and sustained RB business in five key accounts, growing business by 20% year-on-year.
  • Planned and organized continuing medical education (CME) and round table discussions (RTD) for healthcare professionals.
  • Achieved and maintained acceptance of company products with key accounts and customers within the channel and healthcare institutions and drive product recommendation as part of the pull and push initiative.
  • Built and managed good relationship with key distributors and drive execution of promotional activities to deliver profitable returns for the business.
  • Monitored market performance on a regular basis and provide constant and speedy feedback on competitor’s activities. Executing sales activities ethically within company set rules and standards.
  • Provided leadership and coaching to sales representatives and new medical representatives.
  • Achieved sales and other KPIs targets in line with business goals and expectations.

Education

Post Graduate Certificate - Project Management

Metropolitan School of Business & Management
United Kingdom
09.2016

Master of Business Administration, MBA -

University of Lagos
01.2016

Bachelor of Pharmacy - Pharmacy

University of Jos
06.2009

Skills

  • Scientific & Clinical Communication
  • Project Management
  • Data analysis & Insight Generation
  • New Business Development
  • Business Intelligence
  • Interpersonal Communication
  • Key accounts management
  • Budgeting & Forecasting

Certification

  • Project Management Professional (PMP) Project Management Institute, 3126318
  • Awards Outperformance award. Best Area Sales Manager OTC 2017 & 2018
  • Recognition Reckitt Benckiser South Africa - Building Shared Success Award 2021

Timeline

Territory Business Manager

Reckitt-Mead Johnson Nutrition
09.2022 - Current

Country Healthcare Manager

Reckitt Benckiser
04.2019 - 08.2022

Area Sales Manager (OTC)

Reckitt Benckiser
08.2015 - 03.2019

Territory Sales Manager (OTC)

Reckitt Benckiser
01.2012 - 07.2015

Post Graduate Certificate - Project Management

Metropolitan School of Business & Management

Master of Business Administration, MBA -

University of Lagos

Bachelor of Pharmacy - Pharmacy

University of Jos
Efosa Okundaye