Summary
Overview
Work History
Education
Technical Skills And Languages
Soft Skills
Timeline
Generic

Effie Tsorovas

Summary

Multilingual professional with extensive experience in Contract Lifecycle Management, RFP coordination, and post-merger integration within the medical device industry. Proven ability to lead cross-functional teams, implement lean processes, and drive operational excellence in high-value commercial contracts.

Overview

6
6
years of professional experience

Work History

Contract Manager

STERIS Canada Sales ULC.
01.2021 - Current
  • Company Overview: STERIS acquired Cantel (Canada) Inc. in July 2021. STERIS Canada is a medical device company and subsidiary of STERIS Corp.
  • Manage the contract process for STERIS Canada - a medical device company and subsidiary of STERIS Corp.
  • Lead contract management operations for over $180M in commercial sales agreements, ensuring compliance, renewals, risk analysis, and performance tracking across 2,500+ active contracts.
  • Manage the company’s Contract Lifecycle Management (CLM) including but not limited to coordinating the drafting, negotiation, administration, implementation, compliance, storage and performance reporting on sales contracts.
  • Draft various contracts as required such as: Sales Agreements, Service Agreements, Consignment Agreements, Rebate Programs, Equipment Placement, Rental Agreements, and Amendments. Draft broad customer communications.
  • Review contracts for business terms and provide risk analysis to senior management and stakeholders including hospital, subcontractor and distributor agreements.
  • Work as liaison between the business team and legal Counsel to incorporate company’s positions and policies into the contract markups.
  • Negotiate terms and conditions with internal and external counsel on behalf of the organization with various key accounts including: Group Purchasing Organizations, Provincial accounts, hospital alliances and Construction Management Companies in the country and internationally.
  • Hold vendors accountable to performance expectations.
  • Consult with and support Deputy General Counsel to establish Canadian standard policies and standardizing terms and conditions across global STERIS entities.
  • Designed and implemented Smartsheet workflows and automations to streamline inbound requests and optimize department operations.
  • Train and lead team to upkeep contract database in the ERP system to accurately reflect signed agreements as defined by contract terms, to also ensure Operations team process orders accurately.
  • Track contracts progress and provide performance reports in weekly sales forecast meetings with senior management.
  • Establish and maintain responsibilities within the team while documenting them in Standard Operating Procedures (SOPs).
  • Supervise and develop a remote team supporting national sales while ensuring consistent contracts and RFP administration while investing in the team’s professional and personal growth.
  • STERIS acquired Cantel (Canada) Inc. in July 2021. STERIS Canada is a medical device company and subsidiary of STERIS Corp.

RFP & Contracts Specialist

STERIS Canada Sales ULC.
01.2019 - 01.2021
  • Company Overview: STERIS acquired Cantel (Canada) Inc. in July 2021. STERIS Canada is a medical device company and subsidiary of STERIS Corp.
  • Searched for daily bid opportunities published within the public domain.
  • Assessed these opportunities within the context of the company’s lines of business and presented opportunities to the management team when appropriate.
  • Drafted and submitted responses to tenders (RFPs, RFQs and RFIs) using multilingual skills.
  • Gathered, collated and coordinated input from various key stakeholders and incorporated their feedback into the bid submissions; obtained sign-off from appointed signatory officer.
  • Conducted business reviews to revise red-lined documents received from Legal Counsel.
  • Managed master repository of contracts: archived, drafts and executed copies of contracts, all correspondences, changes/deviations, amendments, payment schedules, etc.
  • STERIS acquired Cantel (Canada) Inc. in July 2021. STERIS Canada is a medical device company and subsidiary of STERIS Corp.

Inside Sales Representative – Life Science

STERIS Canada Sales ULC.
01.2019 - 12.2019
  • Company Overview: STERIS acquired Cantel (Canada) Inc. in July 2021. STERIS Canada is a medical device company and subsidiary of STERIS Corp.
  • Searched and prepared tracklists of prospective customers for Sales Engineers.
  • Attended trade shows and events to network and generate new leads.
  • Maintained status updates on leads in CRM (Customer Relationship Management).
  • Prepared sales quotes to prospective customers, prepared Preventative Maintenance Contracts for Technical Service team (using templates).
  • Worked with Sales Managers and Technicians to draft/prepare customized contracts with appropriate consumables and labour.
  • Making the necessary revisions for contract language changes, renewals and extensions.
  • Created and updated an online database to store, track value and provided status updates for the Vice President of Sales.
  • Prepared reports, provided data analytics and tracked sales performance (including tracking pricing against appropriate margins) using the ERP system.
  • STERIS acquired Cantel (Canada) Inc. in July 2021. STERIS Canada is a medical device company and subsidiary of STERIS Corp.

Education

B.A., Hons. - Kinesiology & Health Science, French Studies

York University
Toronto, ON
01.2018

Technical Skills And Languages

Fluent in English, French and Greek

Experienced in Microsoft Office, Smartsheet, Sage, Oracle, Adobe, DocuSign and Prezi

Soft Skills

  • Strong interpersonal and communications skills verbal and written to achieve impactful results with internal and external stakeholders.
  • Critical thinking and problem-solving skills with the ability to resolve complex issues.
  • High attention to detail to ensure accuracy and consistency.

Timeline

Contract Manager

STERIS Canada Sales ULC.
01.2021 - Current

RFP & Contracts Specialist

STERIS Canada Sales ULC.
01.2019 - 01.2021

Inside Sales Representative – Life Science

STERIS Canada Sales ULC.
01.2019 - 12.2019

B.A., Hons. - Kinesiology & Health Science, French Studies

York University

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