Tan Pham

Food Server:

• Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
• Restocked supplies during downtime to continue meeting customer demand for products and services.
• Practiced good time management to deliver customers' prepared orders quickly and accurately.
• Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
• Reset and cleaned tables quickly to prepare for new customers.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.

Barista:

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Controlled line and crowd with quick, efficient service.
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained regular and consistent attendance and punctuality.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

• Utilized sorting systems to sort items fast and accurately.
• Stacked items according to weights, sizes, types, and picking priorities.
• Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
• Followed company policies and procedures to produce consistent work results.
• Inspected items for damage or defects before sorting as part of quality control process.
• Sorted and clearly marked products with indicators for grade or acceptance-rejection status.
• Followed safety protocols while handling hazardous materials.