Efeturi Okito
Winnipeg,MB
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Hardworking Master Automotive Technician successful at correcting mechanical problems, completing routine maintenance,e and improving vehicle operations.
Overview
1
1
years of professional experience
Work History
Caregiver
Pulford Community Living Services
08.2022 - Current
- Assisted clients with daily living need to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support the client's nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
Automotive Technician
Red River College
09.2022 - 05.2023
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshoot and diagnose faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Investigated customer complaints to identify the cause of malfunctions.
Home Improvement and Renovation
ABBEXCEL Integrated
10.2021 - 09.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Customer Service Representative
Sky Marine Oil And Gas
05.2020 - 08.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
- Answered a constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Processed customer service orders promptly to increase customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Educated customers about billing, payment processing, and support policies and procedures.
Education
Automotive Certification - Automotive Technician
Red River College of Applied Arts, Science And Technology
Winnipeg, MB05.2023
No Degree - Bachelor in Nursing
University of Manitoba
Winnipeg, MB05.2022
High School Diploma -
Deeper Life High School
Nigeria09.2020
Skills
- Patient Care
- Knowledge of State Regulations
- Vehicle Realignment
- Troubleshooting and Diagnostics
- Understanding Customer Needs
- Mobility Improvement
Additional Information
Available upon Request
Timeline
Automotive Technician
Red River College
09.2022 - 05.2023
Caregiver
Pulford Community Living Services
08.2022 - Current
Home Improvement and Renovation
ABBEXCEL Integrated
10.2021 - 09.2022
Customer Service Representative
Sky Marine Oil And Gas
05.2020 - 08.2021
Automotive Certification - Automotive Technician
Red River College of Applied Arts, Science And Technology
No Degree - Bachelor in Nursing
University of Manitoba
High School Diploma -
Deeper Life High School
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