Efe Karagoz
Waterloo,ON
Summary
Dynamic and reliable associate with hands-on experience at Staples and a strong background in customer service. Skilled in team collaboration, problem-solving, and adapting to changing priorities. Proven ability to enhance customer satisfaction through effective communication and timely issue resolution. Confident operating equipment safely and maintaining a clean, organized environment.
Overview
2
2
years of professional experience
Work History
Laborer
Fit Painting
Waterloo, Ontario
01.2024 - Current
- Operated and maintained a variety of equipment including hand and power tools.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
- Performed regular checks of equipment for proper operation and safety compliance.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
Associate
Staples
Waterloo, Ontario
10.2023 - 02.2024
- Provided customer service support for inquiries, complaints, and returns.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Assisted customers in locating items and answering questions within the store using the company inventory system
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Promoted sales by informing customers about current promotions, loyalty programs, and product benefits to encourage purchases.
- Answered incoming telephone calls to provide store, products and services information.
Education
Bachelor of Science - Computer Science
Wilfrid Laurier University
Waterloo, ON01-2028
High School Diploma -
Waterloo Collegiate Institute
Waterloo, ON07-2024
Skills
- Team collaboration in retail and service settings
- Customer service with a focus on resolving issues quickly
- Clear and effective communicator with clients and coworkers
- Problem-solving in fast-paced environments
- Comfortable learning and using company-specific software and technology
- Reliable and organized with excellent time management
- Quick to follow procedures, and maintain a clean, welcoming environment
- Adaptable to changing schedules and priorities
Languages
Turkish
Native/ Bilingual
Affiliations
- Familiar with WHMIS standards and safety protocols
- Constantly assist with family business while managing school commitments
- Recently committed to regular strength training and personal fitness
- Balanced part-time work with full-time academic responsibilities
- Work on personal side projects outside of school and employment
Additional Details
- Currently enrolled at Wilfrid Laurier University and completing final exams throughout April. As a result, I will be fully available to begin work starting April 26. I have open availability after that date, including evenings and weekends.
Timeline
Laborer
Fit Painting
01.2024 - Current
Associate
Staples
10.2023 - 02.2024
Bachelor of Science - Computer Science
Wilfrid Laurier University
High School Diploma -
Waterloo Collegiate Institute
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