Efe Cakan
Toronto,ON
Summary
Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in
Overview
6
6
years of professional experience
Work History
Cashier,Server
DonerG
10.2023 - 01.2024
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Housekeeping Cleaner
Lavin Hotel
06.2022 - 10.2022
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Housekeeping
Grand İtimat Hotel
06.2021 - 01.2022
- Addressed guest complaints regarding room cleanliness promptly, resolving issues to ensure satisfaction.
- Upheld a professional appearance through adherence to grooming standards and wearing designated uniforms during shifts.
Bellboy/Doorman
Lavin Hotel
10.2020 - 04.2021
- Escorted guests to and from rooms and assisted with baggage.
- Worked well in a team setting, providing support and guidance.
- Handled sensitive information discreetly while maintaining accurate records of visitor logs and incident reports.
Depot Worker
Tosunoğlu Textile
11.2019 - 03.2020
- Implemented cost-saving measures, reducing overhead expenses without compromising product quality or employee satisfaction.
- Increased employee retention rates through thoughtful feedback, recognition programs, and opportunities for growth and development.
- Organized inventory systematically for easy access.
Bellboy/Doorman
Anemon Hotel Denızlı
06.2019 - 10.2019
- Escorted guests to and from rooms and assisted with baggage.
- Resolved guest complaints efficiently and professionally, maintaining composure in high-pressure situations.
- Promoted a positive hotel image by consistently providing excellent customer service to guests and addressing their needs.
Server
Altıntabak Resturant
04.2018 - 09.2018
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
Pınarbaha Abalıoglu Hıgh School
Denızlı Turkey 06.2022
Skills
- Good communication skills with people
- Decision Making Aptitude
- Cash handling expertise
- Policies and Procedures
Languages
Turkish
Native or Bilingual
English
Full Professional
Timeline
Cashier,Server
DonerG
10.2023 - 01.2024
Housekeeping Cleaner
Lavin Hotel
06.2022 - 10.2022
Housekeeping
Grand İtimat Hotel
06.2021 - 01.2022
Bellboy/Doorman
Lavin Hotel
10.2020 - 04.2021
Depot Worker
Tosunoğlu Textile
11.2019 - 03.2020
Bellboy/Doorman
Anemon Hotel Denızlı
06.2019 - 10.2019
Server
Altıntabak Resturant
04.2018 - 09.2018
High School Diploma -
Pınarbaha Abalıoglu Hıgh School
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