MST ANJUMANARA BEGUM
Pickering,ON
Summary
Proven Sales Assistant with a track record at AAA BD Retails Ltd, adept in visual merchandising and processing payments. Excelling in team support, I significantly contributed to sales performance improvements. Skilled in leveraging loyalty programs and ensuring competitive pricing, my approach has consistently enhanced customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Sales Assistant
AAA BD Retails Ltd
Toronto, Ontario
07.2024 - Current
- Ticketed, arranged and displayed merchandise to promote sales.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
- Organized store by returning merchandise to proper areas and restocked displays.
- Described merchandise and explained use, operation and care.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
- Cleaned shelves, counters and tables to maintain organized store.
- Used point-of-sale systems to track inventory levels and properly restock shelves.
- Resolved customer complaints in a timely manner.
- Processed orders accurately and efficiently using a POS system.
- Processed transactions quickly and accurately, maintaining a balanced cash drawer.
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Processed special orders for out-of-stock items when necessary.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Assisted customers with returns, exchanges and refunds.
- Greeted customers to determine wants or needs.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted in creating displays to promote products.
- Informed customers about current promotions and discounts.
- Performed regular price checks to ensure competitive pricing.
Education
Master of Science - Botany
National University of Bangladesh
Dhaka, Bangladesh05-2009
Skills
- Processing payments
- Merchandising proficiency
- Team support and assistance
- Display building
- Visual merchandising
- Loyalty program promotion
- Point of sale operation
- Cash handling
Languages
English
Limited
Hindi
Limited
Bengali
Native/ Bilingual
Timeline
Sales Assistant
AAA BD Retails Ltd
07.2024 - Current
Master of Science - Botany
National University of Bangladesh
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