E.EMIL ROMARIO

Proprietor /Technician

Technician

01.2015 - 02.2024

Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
Analyzed market trends to identify opportunities for expansion and diversification in the industry.
Developed and managed relationships with vendors and suppliers.
Improved company reputation by consistently delivering top-quality goods/services while maintaining excellent customer support.
Optimized team hiring, training, and performance.
Boosted sales through effective merchandising strategies and attractive store displays.
Entered income and expense details into business databases to track purchases and address variances.
Increased customer satisfaction by providing personalized service and addressing clients'' needs.
Managed finances, budgeting, and forecasting to optimize business growth and profitability.
Mentored staff members, fostering professional development and enhancing overall team performance.
Established, optimized and enforced business policies to maintain consistency across industry operations.
Consulted with customers to assess needs and propose optimal solutions.
Provided customer service on accounts and resolved problems.
Resolved conflicts among employees in a timely manner, promoting effective communication within the team.
Continually assessed risks associated with the business''s operation; implemented mitigation plans accordingly.
Enhanced productivity by streamlining workflows and optimizing daily processes within the business operations.
Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Reported issues to higher management with great detail.
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Maintained compliance with regulatory standards and safety requirements.