E.EMIL ROMARIO
Overview
9
9
years of professional experience
Work History
Proprietor /Technician
Technician
63,STOCKELL CRES AJAX,ON L1T 0M4
01.2015 - 02.2024
- Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
- Analyzed market trends to identify opportunities for expansion and diversification in the industry.
- Developed and managed relationships with vendors and suppliers.
- Improved company reputation by consistently delivering top-quality goods/services while maintaining excellent customer support.
- Optimized team hiring, training, and performance.
- Boosted sales through effective merchandising strategies and attractive store displays.
- Entered income and expense details into business databases to track purchases and address variances.
- Increased customer satisfaction by providing personalized service and addressing clients'' needs.
- Managed finances, budgeting, and forecasting to optimize business growth and profitability.
- Mentored staff members, fostering professional development and enhancing overall team performance.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Provided customer service on accounts and resolved problems.
- Resolved conflicts among employees in a timely manner, promoting effective communication within the team.
- Continually assessed risks associated with the business''s operation; implemented mitigation plans accordingly.
- Enhanced productivity by streamlining workflows and optimizing daily processes within the business operations.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Reported issues to higher management with great detail.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Maintained compliance with regulatory standards and safety requirements.
Education
No Degree - Photocopier/printer Repairing Course
Mn/st.xavier's Boys College
Mannar,srilanka01.2014
Skills
- Operations Management
- Revenue Generation
- Purchasing and planning
- Business Development
- Networking skills
- Customer Relationship Management
- Training and mentoring
- Employee Development
- Training Management
- Desktops, Laptops, and Mobile Devices
- Customer Service
- Database Maintenance
- Employee Relations
Languages
Tamil
Native or Bilingual
English
Professional Working
Additional Information
- IF HAVE 10 YEARS EXPERIENCE JOHN KEELS OFFICE AUTOMATION (PVT) LTD
- IN THIS COMPANY TC TECH SERVICE PROVIDER MANNAR BRANCH SRILANKA
- I THIS COMPANY REPAIR TOSHIBA PHOTOCOPIER MACHINE ALL GOVERMENT DEPARTMENT MACHINE REPAIR,SERVICE AND TONER SALES
- NETWORK PRINTER SETUP
- I DO ALL THE WORK WITH MY EXPRIENCE SO I HAPPY TO DO ALL THE WORK MORE AND MORE
Timeline
Proprietor /Technician
Technician
01.2015 - 02.2024
No Degree - Photocopier/printer Repairing Course
Mn/st.xavier's Boys College