Eeman Kareem
Winnipeg,MB
Summary
- Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
- Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
4
4
years of professional experience
Work History
Inventory Clerk/Cashier
H&M Clothing
02.2023 - 06.2023
- Completed physical inventory counts each month.
- Maintained inventory count, tracked usage, and documented variances.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Sales Associate
7-Eleven
01.2022 - 08.2022
- Provided prompt, efficient and courteous customer service
- Maintained a clean, customer friendly environment in the store
- Received cash from customers and give correct change
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Forecasted, ordered and stocked merchandise
Customer Service Representative
Forever 21
05.2020 - 12.2020
- Provide customers assistance when needed
- Polite to customers when asked a question
- Keeping the environment tidy and returned items to correct location
- Handled customer complaints
- Engaged customers in a courteous, helpful and respectful manner, promptly and politely responds to customer inquiries and customer requests for support
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to internal and external customers.
Administrative Assistant/Receptionist
Fidensa
01.2019 - 01.2020
- Assisted in day-to-day operations of the office
- Assisted customers with a warm and professional attitude
- Answered phone calls
- Clearly determine the purpose of a call.
- Booking appointments successfully and sending reminders for that appointment
- Running business errands that are needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data
Education
MBA - International Business
University of Manitoba
Winnipeg, MB09.2024
High School Diploma -
Chrisland High School
Lagos, Nigeria07.2019
Skills
- Order Management
- Teamwork and Collaboration
- Managing Multiple Tasks
- Microsoft Word
- Communication skills
- Grammar
- Reception Desk Management
- Patient Preparation and Assistance
Timeline
Inventory Clerk/Cashier
H&M Clothing
02.2023 - 06.2023
Sales Associate
7-Eleven
01.2022 - 08.2022
Customer Service Representative
Forever 21
05.2020 - 12.2020
Administrative Assistant/Receptionist
Fidensa
01.2019 - 01.2020
MBA - International Business
University of Manitoba
High School Diploma -
Chrisland High School
Similar Profiles
Gabriela Luna SalazarGabriela Luna Salazar
Sales Associate at H&M ClothingSales Associate at H&M Clothing
Harveen SinghHarveen Singh
Retail Sales Executive at H&M ClothingRetail Sales Executive at H&M Clothing
Ecaterina MindruEcaterina Mindru
Store Designer's Assistant at H&M ClothingStore Designer's Assistant at H&M Clothing
Jadyn MarchantJadyn Marchant
Retail Sales Associate at H&M ClothingRetail Sales Associate at H&M Clothing
Amanda LusignanAmanda Lusignan
Disability Support Professional at Trailblazers Life ChoicesDisability Support Professional at Trailblazers Life Choices