Edyt M. Aguilar
Garden Grove
Overview
16
16
years of professional experience
Work History
Receptionist/Shipping and Receiving Clerk
Cp-Carrillo Inc.
09.2021 - 03.2023
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Reviewed order data to verify transactions and shipping dates.
Service Department Admin. /Dispatcher/Billing Specialist
LU Electric Inc
08.2014 - 04.2021
- Answered phone calls and responded to customer emails.
- Monitored and tracked dispatch communication systems.
- Assisted in resolving customer complaints and grievances.
- Scheduled deliveries and pickups according to customer needs.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
Customer Service Representative
New Orange Hills Skilled Nursing Home
06.2007 - 12.2009
- Updated account information to maintain customer records.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
No Degree - Medical Administrative Assistant
Everest College
Santa Ana, CA03.2012
High School Diploma -
Bolsa Grande High School
Garden Grove, CA05.2007
Skills
- File Management
- Scheduling
- Project Coordination
- Technical Support
- Travel Coordination
- Clerical Support
- HIPAA, OSHA, and CPR Certified
- Bilingual
Timeline
Receptionist/Shipping and Receiving Clerk
Cp-Carrillo Inc.
09.2021 - 03.2023
Service Department Admin. /Dispatcher/Billing Specialist
LU Electric Inc
08.2014 - 04.2021
Customer Service Representative
New Orange Hills Skilled Nursing Home
06.2007 - 12.2009
No Degree - Medical Administrative Assistant
Everest College
High School Diploma -
Bolsa Grande High School
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