Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
Work History
Recruiting Team Manager
European Staffing Inc.
01.2020 - Current
Professional responsible for overseeing the hiring process within a company
Design and implement recruiting procedures, supervise the recruitment team, specializing in Skilled trade workers.
Office Manager
AM Transport
01.2017 - 01.2019
Sourcing and hiring for AZ/DZ Drivers
Responsible for the entire recruiting cycle beginning with preparing of offer letters, termination, and severance letters
Managed the end-to-end processing of insurance claims Health & Safety for transport vehicles
Administered employee policies and identified ways to improve policies and procedures.
Pricing Analyst
DHL Global Forwarding
01.2014 - 01.2017
Recommended shipping solutions to minimize cost or environmental impacts
Selected shipment routes, based on nature of goods shipped, transit times, or security needs
Determined efficient and cost-effective methods of moving goods from one location to another
Calculated weight, volume, or cost of goods to be moved and processed service contracts, rate requests spot quotes, tenders, and tariff implementation
Generating sales, costing and financial reports on a weekly and monthly basis for management team
Processed, analyzed, designed, and submitted complex ground and air freight network bid packages under the direction of the Pricing
Provided expert guidance in Northbound/Southbound United States, West Coast Canada and Montreal, QC
Handled pricing and routing for international shipments every month
Prepared bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
Logistics Operations Coordinator
Eric Transport
01.2013 - 01.2014
Managed all aspects of shipping routes and delivery, specifically regarding customer satisfaction
Demonstrated superior customer service skills that led to repeat business and client retention
Ensured customer queries are responded to immediately and transparently notified customers about any delays in the delivery schedule
Managed entire Canadian client portfolio and coordinated with other departments to maintain quality
Recruited and coordinated logistics staff (e.g., truck drivers) according to availabilities and requirements
Organized and managing inventory, storage, and transportation
Analyzed and optimized logistical procedures
Ensured the safe and timely pick-up and delivery of shipments and tracked shipments using tools available.
Office Manager
Modar Transport
01.2012 - 01.2013
Took accountability to manage the entire front and back office independently and successfully with little to no supervision or direction
Maintained office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing, and approving supply requisitions, and assigning and monitoring other functions
Performed book-keeping using QuickBooks
Managed payment collections, AP/AR, deposits, and record keeping
Managed all aspects of shipping routes and delivery, specifically regarding customer satisfaction
Handled all incoming business and client requests for information
Established efficient workflow processes, monitored daily productivity, and implemented modifications to improve overall effectiveness
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Administrative Coordinator / Accounting
Mini Millennium Disposal Services
01.2006 - 01.2012
Provided customer service and administrative support
Performed book-keeping using QuickBooks
Managed payment collections, AP/AR, deposits, and record keeping and prepared bank reconciliations
Liaised and served as point of contact for all third-party vendors
Ensuring contract conditions were being met, including deliverables, and agreed to timelines.
Education
Ministry of Colleges & Universities Business Law Program Diploma -
01.2014
International Institute of Travel Diploma in Travel and Tourism -
01.2005
Glen Forest Secondary School -
01.1998
Skills
Microsoft Office Suite -Outlook, Word, Excel, PowerPoint, SharePoint
Quick Books
Logistics Management Software -Cli
Fleet Manager
Fleet Complete
Trux
Dispatch Express
Load link PC Miler
Logis
Crimson logic
Human Resources Management
References
Available upon request
Timeline
Recruiting Team Manager
European Staffing Inc.
01.2020 - Current
Office Manager
AM Transport
01.2017 - 01.2019
Pricing Analyst
DHL Global Forwarding
01.2014 - 01.2017
Logistics Operations Coordinator
Eric Transport
01.2013 - 01.2014
Office Manager
Modar Transport
01.2012 - 01.2013
Administrative Coordinator / Accounting
Mini Millennium Disposal Services
01.2006 - 01.2012
Ministry of Colleges & Universities Business Law Program Diploma -
International Institute of Travel Diploma in Travel and Tourism -
Scientific and Ethics Proposal Evaluator at European Commission, European Research Executive AgencyScientific and Ethics Proposal Evaluator at European Commission, European Research Executive Agency
Visual Information Specialist at George C. Marshall European Center for Security StudiesVisual Information Specialist at George C. Marshall European Center for Security Studies