Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
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Edyn Spencer-Hitchins

Ottawa,ON

Summary

Energetic and bilingual marketing and customer service professional with over six years of experience in diverse roles across hospitality, retail, childcare, and promotional marketing. Known for strong communication skills, quick problem-solving, and the ability to thrive in dynamic, fast-paced environments. Currently pursuing a Bachelor of Arts Honours in Psychology at Carleton University, with a strong passion for human connection, brand storytelling, and experience-driven service. Highly adaptable, personable, and driven to exceed expectations in every role.

Overview

7
7
years of professional experience
3
3

Certifications

Work History

Event Marketer

Leaf Filter
06.2025 - Current
  • Represent the LeafFilter brand at live events, shows, and pop-up marketing activations.
  • Engage directly with attendees to generate leads and increase brand awareness.
  • Build personal connections with potential customers, explain services, and help set up free consultations.
  • Coordinate with event organizers to ensure timely delivery of event materials and guarantee smooth set-up and tear-down processes.

Event Marketer

Maverick XM
11.2024 - Current
  • Promoted services at live events to boost visibility and customer engagement.
  • Delivered knowledgeable and enthusiastic representation of the brand.
  • Built rapport with a wide variety of active military and veteran clients and supported event execution.

Window Cleaner

College Pro Window Cleaning
04.2024 - 08.2024
  • Performed detailed interior and exterior, residential and commercial window cleaning on ladders up to 36ft.
  • Worked in teams to complete up to 9 homes per day, following strict time management schedules.
  • Maintained professionalism while delivering high-quality customer service.

Cashier

Dubeau's
06.2022 - 08.2024
  • Maintained a clean, organized storefront.
  • Created a calm and welcoming environment during busy peak hours.
  • Greeted customers and responded promptly to their needs.

Shift Manager/Key Holder

Bootlegger Ricki's
11.2022 - 05.2023
  • Supported day-to-day operations, visual merchandising, and markdown execution.
  • Delivered exceptional customer service and assisted shoppers with personal styling.
  • Handled efficient and proper open and close of the store, while also ensuring all registers remained balanced.

Babysitter

Liquid Skills Kayak School
06.2018 - 08.2022
  • Provided full-day care for children aged 3-10.
  • Supported early childhood development through educational and creative activities.
  • Assisted with French language learning, feeding, dressing, and hygiene.

Gas Bar Attendant

Kenny's Store
06.2021 - 08.2021
  • Oversaw gas pumping, restocking, and food/beverage display.
  • Maintained sanitation standards and worked collaboratively with the team.
  • Assisted with liquor and grocery product inquiries.
  • Handled empty can and bottle returns.

Education

Bachelor of Arts - Psychology

Carleton University
Ottawa
04-2029

Skills

  • Fully bilingual: English and French
  • Customer Engagement and Retention
  • Communication and Interpersonal Skills
  • Lead Generation
  • Brand Promotion
  • Time Management and Multitasking
  • Problem Solving and Conflict Resolution
  • Safety-Conscious
  • Detail-Oriented
  • Team Collaboration
  • Eager and Driven

Accomplishments

  • Graduated with Honours from Ecole Catholique Secondaire Jeanne-Lajoie
  • Well-traveled and Culturally Aware
  • Multi-Industry Work Experience
  • Student Council Member

Languages

English
Native or Bilingual
French
Native or Bilingual

Certification

  • CPR and First-Aid Certified
  • Smart Serve (Ontario)
  • Ladder Safety Certified

Timeline

Event Marketer

Leaf Filter
06.2025 - Current

Event Marketer

Maverick XM
11.2024 - Current

Window Cleaner

College Pro Window Cleaning
04.2024 - 08.2024

Shift Manager/Key Holder

Bootlegger Ricki's
11.2022 - 05.2023

Cashier

Dubeau's
06.2022 - 08.2024

Gas Bar Attendant

Kenny's Store
06.2021 - 08.2021

Babysitter

Liquid Skills Kayak School
06.2018 - 08.2022

Bachelor of Arts - Psychology

Carleton University

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Edyn Spencer-Hitchins