Edwyna Zhu
Oakland
Summary
Proactive team player with proven ability to manage multiple responsibilities in fast-paced environments. Demonstrates strong customer service skills and adaptability to diverse roles and team dynamics. Committed to continuous improvement and receptive to feedback.
Overview
8
8
years of professional experience
1
1
Certification
3
3
Languages
Work History
EMT
Royal Ambulance
10.2025 - Current
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
Server
Chef’s Experience China Bistro
Hayward
06.2018 - Current
- Assisted guests with order placement via phone, online, and in person.
- Delivered courteous customer service to enhance dining experiences while addressing inquiries and special requests.
- Organized and restocked bar and server stations, ensuring cleanliness and readiness for service.
- Prepared bar drinks, assisted with food running, managed phone orders, and packed to-go boxes.
- Coordinated guest seating and order timing to ensure operational efficiency while supporting coworkers.
Head Cheerleading Coach
Piedmont Unified School District
Piedmont
09.2018 - 02.2021
- Supervised and coordinated practices, games, and performances for cheerleading team.
- Choreographed halftime shows, cheers, and sideline dances to enhance team spirit.
- Instructed students on safety procedures to ensure secure cheerleading activities.
- Managed team finances, organized fundraisers, and procured equipment and uniforms.
- Communicated with parents and school administration to maintain team cohesion and safety.
Church Pianist
Chinese Community United Methodist Church
Oakland
09.2018 - 05.2019
- Accompanied congregation during Sunday service and played preludes, postludes, and transition music.
- Assisted in leading choir rehearsals, ensuring seamless performances on Sundays.
- Practiced church songs outside of hours to enhance familiarity and readiness for services.
Education
Bachelor of Arts - Biology
San Francisco State University
12-2023
Skills
- Team collaboration and management
- Conflict resolution
- Attention to detail
- Communication skills
- Customer service
- Flexibility
Languages
Chinese (Cantonese)
Full Professional
Chinese (Mandarin)
Professional Working
Spanish
Professional Working
Certification
- NREMT-December 2024
- Ambulance Drivers Certificate- May 2025
- BLS Provider Certificate- February 2026
Education and Training
other
Languages
2,2,5
Timeline
EMT
Royal Ambulance
10.2025 - Current
Head Cheerleading Coach
Piedmont Unified School District
09.2018 - 02.2021
Church Pianist
Chinese Community United Methodist Church
09.2018 - 05.2019
Server
Chef’s Experience China Bistro
06.2018 - Current
Bachelor of Arts - Biology
San Francisco State University