Edwin Leones Noblefranca
Fort St. John,BC
Summary
An Experienced Front Desk Agent. Organized and diligent food handler and experienced restaurant manager offering over 8 years of food handling experience combined with high-energy, enthusiastic approach to serving customers. Dedicated to building loyal base of customers by providing exceptional, consistent service.
Overview
20
20
years of professional experience
1
1
Certification
Work History
General Kitchen Helper/ Salad Sandwich Maker
ATCO Two Rivers Lodge
Fort St. John, BC
06.2021 - 11.2024
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Improved operations through consistent hard work and dedication.
- Serving Guest in a friendly manner.
- Wash, clean and sanitize tables and chairs and all other areas in the Kitchen and dining area.
- Properly checked all the products that are not outdated before serving to the guest.
Front Desk Agent
Stone Bridge Hotel
Fort St. John, BC
10.2020 - 06.2021
- Welcome customers and guests in a warm and friendly manner.
- Ascertains their purchasing needs.
- Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
- Knows all essential aspects of our business operations.
- Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
- Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems.
- Balances cash drawer by counting cash at beginning and end of work shift.
- Monitors lobby and work area determine customer flow.
- Responds to customer inquiries and requests in a timely, friendly, and efficient manner.
- Facilitates correspondence with customers.
- Acts as the site liaison for the services and sales center.
- Works collaboratively with other staff, managers, and resources.
Deli and Restaurant Clerk
Save On Food
Fort St. John, BC
08.2018 - 06.2021
- Save- On food Fort Saint John Address: 10345 100th St Fort St John BC Date:, Job Description / Duties and Responsibilities:.
- Going the Extra Mile for our customers and fellow team members.
- Sharing product knowledge with customers.
- Ensuring that the department is well stocked and presented.
- Ensuring only the freshest products are displayed.
- Maintain clean and orderly the department all the time and all the equipment must be cleaned and sanitized.
- Using variety of equipment, including knives and meat slicer.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks
Cashier/ Customer Service
Petro
Fort St. John, BC
09.2014 - 06.2021
- Address: 11724 Alaska Highway Fort Saint John BC Date:, Job Description / Duties and Responsibilities:.
- Receive payment by cash, credit cards, or automatic debit.
- Issue receipts, refunds, credits, or change due to customers.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Greet customers entering establishments.
- Maintain clean and orderly checkout areas.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Restaurant Manager
Hardees Restaurant
Riyadh, SaudiArabia
12.2010 - 09.2014
- (Americana/ Al-ahlia), Hardee's Restaurant, Saudi ArabiaAddress: Riyadh, Kingdom of Saudi Arabia, Reason for Leaving: Presently Employed Job Description / Duties and Responsibilities:.
- Ensure the highest standards of food and beverage service.
- Keeping control of food and labor cost.
- Ensure the health and safety and also hygiene procedures and maintain standards.
- Responsible for training and developing restaurant staff.
- Dealing with and resolving customer's complaints.
- Maximizing all business opportunities to drive sales.
- Monitoring sales and then writing informative reports for the restaurant owners (company).
Restaurant Branch Manager
Bacolod Prime Food Corporation, Mang Inasal Restaurant
07.2007 - 10.2010
- PhilippinesAddress: Bacolod City Negros Occidental Philippines, Reason for Leaving: Resigned Job Description / Duties and Responsibilities:.
- Dealing with and resolving customers complaints.
- Maximizing all business opportunities to drive sales.
- Monitoring sales and then writing informative reports for the restaurant owners (company).
- Purchasing stock, supplies and negotiating best price with trade suppliers.
- Responsible for staff scheduling, training and development.
- Ensure the highest standards of food and beverage service.
Crew Trainer / Production controller
Bacolod Prime Food Corporation, Mang Inasal Restaurant
09.2006 - 07.2007
- Philippines Address: Bacolod City Negros Occidental Philippines, Reason for Leaving: Continue for promotionJob Description / Duties and Responsibilities:.
- Responsible for training the trainee.
- Responsible for taking the order.
- Responsible for dispatching the foods.
- Responsible for providing quality food preparation of Responsible in informing the best selling menu to customers different dishes.
BANK APPRENTICESHIP
Rural Bank of Marayo (Negros Occidental) Inc
01.2005 - 02.2005
- PhilippinesAddress: Pontevedra Negros Occidental Philippines, Reason for Leaving: Completely 120 hours Internship requiredJob Description / Duties and Responsibilities:.
- Filling of documents.
- Doing loans process.
- Data encoder.
- Office stocks monitoring.
Education
Bachelor of Science - Commerce, Business Administration
La Carlota City College
La Carlota City, Negros Occidental, Philippines03.2005
Skills
- English, Filipino, Arabic
- Flexible, Fast learner and Responsible
- Competent
- Strong motivational and influential people skills
- An eye for detail and the ability to drive consistent brand standards
- Experienced of managing people and driving the business with highly standard skills
- Verbal and Written Communication
Personal Information
Date of Birth : December 23, 1983Height : 5'6 ft.Weight : 80 kg.Sex : Male Civil Status : Single
Certification
- First Aid & CPR/AED level C CSA Std. Z1210-17 – Basic Certificate number 105588719 Expiry Date: 2027-11-29 Issue Date: 2024-11-29 Issued in: BC
- Food Safe Certification, Exam Date: 20-Mar-2024 SafeCheck® Certificate: 83091134 Expiry Date: 20-Mar-2029
- H2S Alive Completed : 02-Dec-2024 Expires: 02-Dec-2027
- Training Center: Training, Learning Center Date: March 23, 2011 Address: Riyadh, Kingdom Of Saudi Arabia Title: Basic Management Training Program
- Mang Inasal Corporate Office Pasay City Philippines Date: March 26 2009 Title: Crisis Management Training Program
References
References available upon request.
Timeline
General Kitchen Helper/ Salad Sandwich Maker
ATCO Two Rivers Lodge
06.2021 - 11.2024
Front Desk Agent
Stone Bridge Hotel
10.2020 - 06.2021
Deli and Restaurant Clerk
Save On Food
08.2018 - 06.2021
Cashier/ Customer Service
Petro
09.2014 - 06.2021
Restaurant Manager
Hardees Restaurant
12.2010 - 09.2014
Restaurant Branch Manager
Bacolod Prime Food Corporation, Mang Inasal Restaurant
07.2007 - 10.2010
Crew Trainer / Production controller
Bacolod Prime Food Corporation, Mang Inasal Restaurant
09.2006 - 07.2007
BANK APPRENTICESHIP
Rural Bank of Marayo (Negros Occidental) Inc
01.2005 - 02.2005
Bachelor of Science - Commerce, Business Administration
La Carlota City College
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