Edwin Colindres
Van Nuys
Summary
Results-driven sales, customer service, account support, and data management. With over 16 years in Administrative Assistant experience. Proven ability to build strong customer relationships, process orders efficiently, manage inventory levels, and support outside sales teams. Experienced in handling inbound sales inquiries, preparing quotes, coordinating deliveries, and maintaining accurate inventory and purchasing records. Known for delivering exceptional customer service while working in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Sales Associate
Contractors’ Warehouse
San Fernando, CA
08.2024 - Current
- Actively sell and service existing contractor and retail accounts via phone, E-mail, and in-store support.
- Prepare detailed quotes for lumber, special order windows, doors, cabinets, and other building materials.
- Process customer purchase orders and ensure timely and accurate order fulfillment.
- Work closely with warehouse and operations teams to ensure efficient delivery scheduling to multiple job sites.
- Upsell complementary products and promote new product lines to increase sales revenue.
- Provide professional recommendations on pricing, availability, and product options to meet customer project needs.
- Deliver exceptional customer service by resolving issues quickly and maintaining customer relationships.
Administrative Assistant – Student Financial Servi
FiDM
Los Angeles, CA
03.2024 - 12.2024
- Managed high-volume inbound and outbound communication via phone and email.
- Maintained accurate account records and processed documentation in a timely manner.
- Coordinated with third-party agencies and internal departments to resolve account issues.
- Developed and maintained filing systems to streamline document retrieval processes.
- Created reporting spreadsheets in Excel to track account status and financial data.
- Demonstrated strong attention to detail while handling confidential financial information.
Imaging & Data Coordinator
FiDM
Los Angeles, CA
11.2017 - 03.2023
- Entered and maintained high-volume data with accuracy and efficiency.
- Trained and supervised team members on clerical and operational processes.
- Updated and maintained digital records for cross-departmental use.
- Ensured compliance with institutional policies and data security standards.
- Digitizing records, enhancing accessibility and storage efficiency.
File Room Clerk
FiDM
Los Angeles, CA
07.2007 - 11.2016
- Maintained organized records systems to support operational efficiency.
- Designed Excel tracking systems to improve reporting and document retrieval.
- Ensured accuracy and completeness of records during audits.
- Supported internal departments by maintaining streamlined filing systems.
- Organized and maintained filing systems to ensure accurate documentation retrieval.
Education
Associate of Arts - 3D Media
Los Angeles Valley College
Van Nuys, CA06-2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
Timeline
Sales Associate
Contractors’ Warehouse
08.2024 - Current
Administrative Assistant – Student Financial Servi
FiDM
03.2024 - 12.2024
Imaging & Data Coordinator
FiDM
11.2017 - 03.2023
File Room Clerk
FiDM
07.2007 - 11.2016
Associate of Arts - 3D Media
Los Angeles Valley College