Edwin Sahyoun

• Coordinated with stakeholders to ensure alignment of proposed solutions with business objectives.

• Provided technical support during post-implementation phases including bug fixes, enhancements, upgrades.

• Identified opportunities for improving existing processes, systems or applications.

• Developed, documented and implemented solution architectures for provisioning systems.

• Spearheaded API application management for IT telco, focusing on order assignment and provisioning of voice, internet, and video services.

• Successfully delivered projects using Agile methodologies, Scrum, and Defect Call Refinement.

• Proactively communicated project status, adjusted plans, and provided hands-on support to end users.

• Conducted impactful demos, monitored production errors, and collaborated closely with developers.

• Gathered and refined business requirements, prioritized product backlog, and drove innovation for enhanced collaboration and communication features.

• Optimized the bottling line production.

• Reduced the gross error margin of the bottle production.

• Minimized the yield loss of the diet beverages.

• Investigation of the fire prevention equipment’s of 232 wastes management sites.
• Reviewed the safety and fire alerts policy.
• Monitored existing measures for every waste management sites.

• Improving productivity of field marketing activities
• Worked on quality control system and procedure