Edwin Ruano
Fullerton
Summary
Developed leadership and team management skills in dynamic, field-based environment. Capable of overseeing operations, ensuring safety compliance, and optimizing resources for maximum efficiency. Seeking to transition into new field where these skills can drive success and growth.
Overview
4
4
years of professional experience
Work History
Field Supervisor
USGI Security
Santa Ana, CA
02.2026 - Current
- Supervised daily security operations, ensuring compliance with established protocols and procedures.
- Coordinated training programs for new security personnel, enhancing team readiness and effectiveness.
- Conducted regular site inspections to identify safety hazards and implement corrective actions.
- Developed and maintained operational reports, streamlining communication between management and field staff.
Security Officer
USGI
Los Angeles, California
02.2025 - 02.2026
- Prepared incident reports on security breaches and loss prevention issues.
- Responded promptly to incidents, adhering to established resolution protocols.
- Maintained composure during emergencies to ensure effective management.
- Checked for safety hazards and implemented corrective actions to enhance safety.
- Verify visitor identification before granting facility access to uphold security protocols.
- Reported safety hazards for timely remediation, elevating overall safety standards.
CSR
Pizza Hut
Bell, CA
06.2022 - 02.2025
- Assisted customers with menu selections and special requests.
- Maintained cleanliness and organization of dining and kitchen areas to optimize operations.
- Collaborated with team members to ensure prompt and effective service delivery.
- Resolved customer complaints
- Managed multiple tasks simultaneously while delivering excellent customer service during shifts.
- Participated in necessary team meetings and training sessions to improve service quality.
Education
Bachelor of Arts - Radio And Television Broadcasting
California State University, Northridge
Northridge, CA05-2024
Associate of Arts - Film And Video Production
Glendale Community College
Glendale, CA04-2022
High School Diploma -
Bell High School
BellSkills
- Customer service
- Conflict resolution
- Team collaboration
- Situational awareness
- Stress management
- Customer relationship management
- Effective communication
- Attention to detail
- Project monitoring
- Task delegation
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Education and Training
other,other,other
Timeline
Field Supervisor
USGI Security
02.2026 - Current
Security Officer
USGI
02.2025 - 02.2026
CSR
Pizza Hut
06.2022 - 02.2025
Associate of Arts - Film And Video Production
Glendale Community College
High School Diploma -
Bell High School
Bachelor of Arts - Radio And Television Broadcasting
California State University, Northridge