Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edwin Rodriguez

San Diego

Summary

Enthusiastic, dedicated individual.

Motivated fast learner with transferable skills, eager to learn, and.

succeed.

Overview

5
5
years of professional experience

Work History

Busser/Food Runner

Edgewater Bar & Grill
03.2024 - 01.2025
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Trained new staff in bussing and cleaning procedures.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
  • Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
  • Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
  • Provided support during special events, ensuring seamless operations despite increased demands.

Busser/ Food Runner

Edgewater Bar & Grill
01.2023 - 08.2023
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
  • Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
  • Enhanced customer service by quickly providing clean and well-organized tables ready for new guests.
  • Greeted customers and provided menus upon arrival to dining room.
  • Provided attentive service and proactively assessed guest needs.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.

Front of House Employee

Louisiana Charlie's
09.2022 - 01.2023
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Supported team members with additional tasks, promoting a positive work environment.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Welcomed customers and helped determine their needs.

Host

Edgewater Bar & Grill
08.2021 - 01.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Server

Brookdale Senior Living Facility
05.2020 - 04.2021
  • Cultivated warm relationships with regular customers.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

High School Diploma -

Madison High School
San Diego, CA
06.2021

Skills

  • Adherence to high customer service standards
  • Attentive customer service
  • Time management
  • Attention to detail
  • Quick learner
  • Strong work ethic
  • Teamwork and collaboration
  • Sense of urgency

Timeline

Busser/Food Runner

Edgewater Bar & Grill
03.2024 - 01.2025

Busser/ Food Runner

Edgewater Bar & Grill
01.2023 - 08.2023

Front of House Employee

Louisiana Charlie's
09.2022 - 01.2023

Host

Edgewater Bar & Grill
08.2021 - 01.2023

Server

Brookdale Senior Living Facility
05.2020 - 04.2021

High School Diploma -

Madison High School

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