Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Environmental Compliance and Safety Manager
Radius Recyling
05.2019 - Current
Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
Reduced injuries among personnel with development and implementation of robust safety programs and policies.
Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
Promoted worksite safety by implementing enhanced lockout and tagout maintenance processes.
Developed and implemented safety programs.
Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
Facilitated training for 68 employees.
Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
Provided new-employee health and safety orientations and developed materials for presentations.
Devised and monitored safety performance metrics to assess and improve safety performance.
Gained strong leadership skills by managing projects from start to finish.
Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
Monitored workplace activities to determine compliance with safety regulations and standards.
Educated employees on hazardous waste management, emergency response and safe work practices.
Conducted safety audits and inspections to identify workplace hazards and deficiencies.
Investigated incidents, determining root causes and implementing corrective actions.
Developed and implemented safety policies and procedures to promote workplace safety.
Researched and devised new safety initiatives and strategies to improve safety performance.
Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
Collaborated with contract team to review client contracts and facilitate personnel compliance training.
Consulted with clients on best practices and served as project manager for all process improvements and regulatory initiatives.
Devised and maintained compliance recordkeeping processes to support initiatives.
Performed regular compliance reviews and audits, identifying non-compliance issues.
Developed compliance training initiatives and materials, educating staff on regulations.
Established and monitored compliance procedures to provide consistent implementation across departments.
Kept up to date on compliance trends and rulings using meticulous research and study.
Addressed compliance issues by developing and implementing corrective action plans.
Investigated potential compliance violations and reported findings to senior management.
Implemented effective compliance policies and procedures to meet regulatory requirements.
Advised division leaders of regulatory risks in business processed and provided recommendations for improvement.
Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
Director of Environmental Services
Healthcare Services Group
01.2016 - 04.2019
Primary duties-Directs and Organizes all front-line staff,including housekeeping,laundry and janitorial services.Effectively evaluates the quality and cleanliness of all resident rooms and all areas of facility.Proven record of treating clients,co-workers,and the public with courtesy ,dignity,and respect
Improved resident satisfaction by actively participating and presenting at monthly resident forum-communication meetings.Reported any variation in a residents physical or mental health condition to the Administrator and Director of Nursing.Highly skilled in providing companionship,personal care,and assisting in adjusting to new lifestyles.Keen ability to react quickly in emergency situations with sound judgement
Co-chaired and led Safety Committee in the absence of chair.Actively participated in QCI,Survey Readiness,Building and Grounds and other operations committees.Performed housekeeping duties to include cleaning,washing,high and low dusting and other daily cleaning tasks to provide and maintain a clean environment.Prepared and maintained records of client development and responsible for accounting in the payroll department,along with providing scheduling for all employees
Developed relationships with Administration and departmental Directors to ensure account satisfaction
Enforced applicable State Surveys,and infection control standards.Recruited,selected,hired,and processed all new front line staff.Successfully passed several state surveys with no deffencies
Assisted employees with benefit and payroll questions
Managed job postings on-line and screened resumes, conducted initial interviews and tests for open positions, processed background checks, and performed new hire orientations
Ran HR and Payroll reports using ADP for employee annual reviews, negative leave balances, overtime, and salaries below minimum for pay grade
Coached approximately 30 Managers and Supervisors on performance management, disciplinary action, and retention on a daily basis
Monitored all Leave of Absences and ensured effective communication between employee and their department
Coordinated employee appreciation/holiday events
Handled employee terminations - final paycheck calculation and processing, along with exit interview
Responded to all EDD unemployment claims.
Supervised and directed daily work of team of [Number] sanitation personnel.
Marketing Rep/Brand Ambassador
ZAAZ
03.2013 - 04.2014
Primary duties -Educated customers from Costco and Sam's Club stores exclusively via one-on-one and group presentations through product demonstrations and interaction.Offered exceptional customer service to differentiate and promote the company brand.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Built customer confidence by actively listening to their concerns and giving appropriate feedback
Managed setup and tear down of display and stored display safely.Successfully built and maintained strong business relationships with staff and management at retail locations.Submitted detailed,accurate reports for inventory,payroll hours,and material used.
Meat Manager
WINCO FOODS
05.2002 - 03.2016
Main Duties-Evaluated the financial aspects of product,such as budgets,expenditures,and profit-loss projections.Used sales forecasting for strategic planning to ensure the sale and profitability of products,and monitoring market trends.Analyzed monthly department budgeting and accounting reports to maintain expenditure controls.Managed staff,preparing work schedules and assigning staff.Performed daily duties pertaining to the successful operation of a department in a meat retail setting.duties including primal meat production,cryovac production,seasonal item awareness,ground meat production,cross merchandising ,displaying for freshness,understanding trends and customer needs.Trained all meat clerks and meat cutters in every aspect of their jobs and duties
Organized wrapping room and cutting room first thing in the morning.Walked the sales floor straightening all meat products and getting the department ready for customers
As a hands on manager lead by example with a philosophy of working smarter not harder
Always showing the crew easier ways of doing things by not cutting corners but being organized
Additional Duties- would oversee all aspects of controlling shrink and making target with my budget hours based on sales and labor goals set for my department
Managed a crew of 12 and wrote their schedules on a weekly basis
Using the AS400 took daily inventory and wrote orders based on sales and needs of the customers
Held monthly meetings with my staff setting target goals every day.
Hr Assistant Manager
Gottschalks
02.2000 - 04.2002
Managed full range of human resources activities for multi-site organization
District consisted of 17 stores
Heavy, full-cycle recruitment with average 100 interviews per month
Directed on-boarding process, training and development, and investigation and resolution of all employee relation's issues
Maintained up-to-date employee information in HRIS system and submitted time and attendance information to corporate office for payroll processing
Also managed marketing and inventory for assigned stores, as well as oversee customer service
Partnered with store managers to lead efforts in developing and maintaining positive employee relations/practices
Oversaw full life cycle of recruiting for stores with volumes ranging from 5 million to 15 million dollars
Reduce turnover rate from 25% to 15% by increasing the interview effectiveness of management team
Developed and implemented HR processes & programs to support growth & transition
Provided recruiting methodologies that resulted in better workforce
Implemented management and compliance training
Revamped content and delivery of orientation materials creating a more interactive program
Managed and communicated corporate-wide benefits upgrade, expanding benefits and providers while reducing costs.
Education
High School Diploma - Business Management
Sanger High
Sanger, CA
06.1999
Skills
Over 20 years experience in leadership and management skillsAbility to judge a situation in 15 minutes and quickly respond afterwardsProficient skills in Microsoft Word,Excel,Google Docs,Google Spreadsheets,AS400,Powerpoint,Recruiter Box,ICIMS,and Blackboard and Apollo which are training programs for inservicesGreat public speaker who can bring a crew together and hold large meetings to get everyone on the same page A great motivator who thinks outside the box and always finds a way to accomplish any challenge thrown my wayGreat builder of teams and obsessed with having an impact on everything
Environmental auditing
Public outreach
Environmental Impact Analysis
Regulatory knowledge
Conservation planning
Air quality management
Pollution Prevention
Methods Standardization
Environmental risk assessment
Waste Management
Resource conservation
Work Scheduling
Preventive Maintenance Programs
Hazardous Materials Handling
Energy efficiency
Team Supervision
Environmental Compliance
Certification
Food Manager's Certificate and License
Environmental Manager Certification
References
Lisa Jordan, (209)888-7066, HealthCare Services Group District Training Supervisor
Alicia Santiago, (209)526-1775, Account Manager
Randy Ghelardi, (209)345-2898, Winco Foods Meat Supervisor