Dedicated Program Manager and Social Worker with over six years of experience in community outreach, engagement, and delivery of essential mental health and social services. Proven ability to lead and mentor teams, oversee complex caseloads, and manage programs serving vulnerable populations, including individuals experiencing homelessness, mental health conditions, substance use disorders, and socioeconomic barriers. Passionate about advocacy, crisis intervention, and connecting individuals with vital resources to promote long-term stability and well-being. Experienced in management, program development, and collaborating with multidisciplinary teams to drive positive social change.
- Directed multiple staff in collaboration with DHS to engage homeless individuals diverted from the jail system and transition them into permanent housing.
- Achieved housing performance targets, sustaining a minimum 90% housing retention rate.
- Provided clinical guidance and crisis intervention support, participating in a 24-hour after-hours rotation.
- Oversaw client intake, assessment, and enrollment processes, including orientation and assignment to case management staff.
- Managed program budgets and ensured compliance with funding contracts, performance standards, and reporting requirements.
- Conducted regular audits of client records to maintain accuracy, timeliness, and data integrity.
- Delivered supervision, training, and performance evaluations for staff, ensuring consistent delivery of quality services.
- Silverado is a medical hybrid, assisted living facility for individuals working with dementia.
- Working with a caseload of residents to visit with and work with on a regular basis. The student created a plan of care for each resident on caseload including goals and interventions, and write progress notes
- To conduct assessments on residents. Assessments include MMSE, BARS, Cornell, ADCS, and Geriatric Depression Scale.
Associate Clinical Social Worker #120826
Lanterman-Petris-Short(LPS) Certified