Edwin Herrera
System Administrator
El Monte,CA
Summary
Experienced IT Systems Administrator with over 6 years of hands-on expertise in managing hybrid environments, virtual infrastructures, system patching, and cloud-based solutions. Adept at improving IT operations, leading technology rollouts, and ensuring secure, efficient, and scalable system performance. Proven ability to streamline onboarding/offboarding processes, optimize IT workflows, and implement new tools across diverse teams.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Systems Administrator
Welbehealth
Rosemead, California
08.2022 - Current
- Administer monthly patching and updates for production VMs across hybrid environments.
- Deliver remote and onsite IT support, troubleshooting network, system, and hardware issues.
- Automate and streamline onboarding workflows including account creation and resource provisioning.Average of 30 account creations per week.
- Manage employee offboarding ensuring secure de-provisioning of accounts and systems.
- Serve as Confluence administrator maintaining the IT department knowledge base.
Owner
Natworking Solutions LLC
West Covina, California
01.2022 - Current
- Manage all financial aspects of the business, including budgeting, tax preparation, and financial reporting.
- Develop detailed project scopes outlining objectives and timelines for ongoing projects.
- Collaborate with clients to understand business objectives and IT needs for small to mid-sized organizations.
- Deliver tailored IT solutions and ongoing support to improve client infrastructure and operations.
Systems Administrator
Chromologic LLC
01.2022 - 08.2022
- Oversaw patching/maintenance for Microsoft Server 2016 and Linux environments.
- Led deployment of Microsoft Azure AD to support a hybrid cloud infrastructure.
- Implemented ScreenConnect for secure remote IT access and support.
- Migrated business-critical data from local servers to AWS S3 cloud storage.
- Designed and implemented a device lifecycle management (laptop refresh) program.
Junior Systems Administrator
Lake Avenue Church
07.2019 - 01.2022
- Maintained and patched production servers and virtual machines regularly.
- Diagnosed and repaired Windows and Mac hardware/software issues.
- Led hardware procurement process modernization to improve IT efficiency.
- Implemented and deployed Spiceworks ticketing system to streamline helpdesk operations.
Financial Clearance Specialist II
Keck Medicine of USC
01.2015 - 07.2019
- Verified insurance and calculated patient liabilities using EMR systems.
- Produced cost estimates and explained financial responsibilities to patients.
- Generated accurate pre-registration data to ensure seamless patient intake.
Admitting Clerk
AHMC Monterey Park Hospital
05.2012 - 07.2019
- Processed admissions for ER patients and coordinated inter-facility transfers.
- Verified insurance details and provided coverage explanations to patients.
Education
Bachelor of Science - Computer Information
Mt. Sierra College
Monrovia, CA 09.2015 - 09.2018
Skills
- Systems administration
- Windows
- Linux
- Azure
- Azure Active Directory
- Remote support tools
- ScreenConnect
- Excellent communication
- Customer service
- Strong collaboration
- Documentation practices
- Onboarding processes
- Offboarding processes
- Patch management
Certification
Microsoft Certified: Azure Fundamentals, BB14169776EF0A08
Timeline
Systems Administrator
Welbehealth
08.2022 - Current
Owner
Natworking Solutions LLC
01.2022 - Current
Systems Administrator
Chromologic LLC
01.2022 - 08.2022
Junior Systems Administrator
Lake Avenue Church
07.2019 - 01.2022
Bachelor of Science - Computer Information
Mt. Sierra College
09.2015 - 09.2018
Financial Clearance Specialist II
Keck Medicine of USC
01.2015 - 07.2019
Admitting Clerk
AHMC Monterey Park Hospital
05.2012 - 07.2019
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