Edwin Gomez
Van Nuys
Summary
Results-driven Sales Supervisor with a proven track record in team management and mentoring in sales techniques. Expertise in marketing and customer service fosters proactive team engagement that drives sales growth. Cultivates a culture of continuous improvement and high performance, empowering employees to achieve organizational goals.
Overview
5
5
years of professional experience
Work History
Sales Supervisor
Kingzway corp
Los Angeles
12.2025 - Current
- Conducted structured interviews to assess candidate qualifications and fit.
- Prepared interview questions tailored to specific job descriptions and skills needed.
- Supervised daily field operations for sales and marketing teams to ensure alignment with company goals.
- Train and onboard new employees on company procedures, customer interaction, and sales techniques.
- Conduct interviews and assist with hiring and recruitment processes.
- Monitored employee performance and coached team members to enhance sales results.
- Ensure team members follow company standards and meet performance expectations.
- Motivated staff to achieve sales targets while fostering a productive work environment.
- Oversaw hiring initiatives to build a skilled workforce.
Server
Watermark Retirement
Westwood
01.2024 - 03.2026
- Delivered exceptional customer service in high-pressure dining environment, enhancing guest satisfaction.
- Took food and beverage orders accurately from guests.
- Maintained cleanliness of dining area and utensils.
- Coordinated with kitchen staff to expedite order preparation, ensuring timely service during peak hours.
- Provided exceptional service to high volume of daily customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted guests warmly and efficiently took beverage orders while discussing menu options, fostering a welcoming atmosphere.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Server
The Village Retirement Community
Sherman Oaks
08.2021 - 12.2023
- Delivered exceptional customer service, enhancing guest satisfaction and experience.
- Trained new servers on restaurant procedures and customer service standards, improving team readiness and service quality.
- Ensured cleanliness and organization of dining spaces, contributing to a welcoming atmosphere.
- Participated in team meetings to improve service quality and efficiency.
Education
High School Diploma -
Burbank Adult School
Burbank, CA05-2026
Skills
- Sales management
- Sales expertise
- Sales presentations
- KPI tracking
- Vendor relationship management
- Training staff
- Staff management
- Team building
- Goal setting
- Customer service
- Effective communication
- Problem solving
- Bilingual in English and Spanish
- Reviewing employees
Languages
English
Professional
Spanish
Professional
Timeline
Sales Supervisor
Kingzway corp
12.2025 - Current
Server
Watermark Retirement
01.2024 - 03.2026
Server
The Village Retirement Community
08.2021 - 12.2023
High School Diploma -
Burbank Adult School