Edwin Doukpo
Saskatoon,SK
Summary
Developed extensive interpersonal and problem-solving skills in high-volume customer service setting, looking to transition into new field. Demonstrated ability to manage multiple tasks efficiently and provide exceptional service. Seeking to apply transferable skills in dynamic, team-oriented environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Apprentice Welder
Doepker Industries
11.2024 - 11.2024
- Expanded knowledge of fabrication processes through exposure to diverse tasks throughout the apprenticeship period.
- Continuously sought feedback from supervisors regarding performance improvements needed for successful progression toward journeyman status.
- Assisted senior welders in setting up equipment and preparing materials for each project.
- Received hands-on training on proper use and maintenance of welding tools and equipment.
Kitchen Cook
Wheatland Pub &Eatery
06.2024 - 10.2024
- Cleaned and sanitized work areas, utensils and equipment.
- Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
- Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
- Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
Crew Member
McDonald's
11.2023 - 01.2024
- Cook food, also prepared the food for orders.
- Cleaned up the store and equipment.
- Skills Used The ability to work under pressure and meet deadline.
- Worked very well with co-workers.
- Has the ability to work long hours
- Clean Lobby
- Brower
Call Center Agent
Vipp Interstis
01.2023 - 07.2023
- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
- Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
- Verify customer satisfaction and collect feedback for service improvement.
Education
Certificate in Welding Techniques - Welding
College Mathieu
Gravelbourg, SK11-2024
Bachelor of Science - Computer Science
Pigier Benin
07.2020
Skills
- Collaborative
- Adaptability
- Customer Service
- Microsoft
- Organized
- Quick Learner
Languages
French
Native or Bilingual
English
Professional Working
Certification
- First Aid Certification
Timeline
Apprentice Welder
Doepker Industries
11.2024 - 11.2024
Kitchen Cook
Wheatland Pub &Eatery
06.2024 - 10.2024
Crew Member
McDonald's
11.2023 - 01.2024
Call Center Agent
Vipp Interstis
01.2023 - 07.2023
Bachelor of Science - Computer Science
Pigier Benin
Certificate in Welding Techniques - Welding
College Mathieu
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