Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Edwin Dario

West Fraser Mills
HINTON,AB
2
Languages
29
years of professional experience

Dynamic and self-motivated team leader with a track record of driving operational efficiency and mentoring team members. Committed to fostering collaboration and delivering exceptional service in all aspects of operations.

Work History

Kiln Forklift

13 Years 2 Months
West Fraser Mills | 09.2013 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Shipper/Receiver/Customer Service Representative

2 Years 6 Months
Motion Canada (BC Bearing Engineers) | 03.2011 - 09.2013
  • Coordinated shipping schedules to ensure timely delivery of products.
  • Monitored inventory levels to optimize stock management and reduce delays.
  • Operated warehouse equipment safely, adhering to all safety protocols.
  • Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
  • Scheduled pickups and deliveries to maintain smooth operations.
  • Assisted in maintaining a safe working environment by following established workplace safety guidelines.

Shift Supervisor

9 Months
Dairy Queen Grill & Chill | 06.2010 - 03.2011
  • Coordinated shift schedules, optimizing staff coverage to meet peak demand periods.
  • Supervised daily operations, ensuring compliance with safety and quality standards.
  • Trained and mentored team members on customer service best practices and operational procedures.
  • Implemented inventory management processes, reducing waste and improving stock accuracy.

Shift Supervisor

11 Months
Tim Hortons | 07.2009 - 06.2010
  • Monitored team performance, providing feedback to improve service delivery and efficiency.
  • Developed training materials for new hires, streamlining onboarding process for staff integration.
  • Led initiatives to enhance store cleanliness and organization, contributing to positive dining experiences.
  • Resolved customer inquiries and complaints efficiently, enhancing overall guest satisfaction.

Customer Service Representative

9 Months
InfoNXX (KGB Philippines) | 08.2008 - 05.2009
  • Provided exceptional customer support through multi-channel communication, enhancing client satisfaction and loyalty.
  • Resolved complex customer inquiries efficiently, utilizing problem-solving skills to ensure timely solutions.

Sales Engineer

11 Years 3 Months
Edgeworth Laguna Inc. | 03.1997 - 06.2008
  • Developed technical presentations to demonstrate product capabilities and benefits to clients.
  • Collaborated with sales team to identify customer requirements and propose tailored solutions.
  • Provided ongoing support for clients, addressing technical inquiries and troubleshooting issues effectively.
  • Trained junior engineers on product specifications and industry standards to enhance team performance.

Education

Business Administration Diploma - Retail Managemen - Business Administration

Brookes College | Calgary, AB | 03.2023

Power Engineer Class 4A - Power Engineering Class 4

Northern Alberta Institute of Technology | Edmonton

Power Engineer Class 5 - Power Engineering Class 5

Northern Alberta Institute of Technology | Edmonton | 12.2021

Bachelor of Science - Electronics And Communications Engineering

University of The East | Caloocan City, Philippines | 04.1997

Skills

Positive demeanor
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Forklift operation
Friendly
positive attitude

Languages

English
Tagalog

Timeline

Kiln Forklift

West Fraser Mills
09.2013 - CurrentRead More

Shipper/Receiver/Customer Service Representative

Motion Canada (BC Bearing Engineers)
03.2011 - 09.2013Read More

Shift Supervisor

Dairy Queen Grill & Chill
06.2010 - 03.2011Read More

Shift Supervisor

Tim Hortons
07.2009 - 06.2010Read More

Customer Service Representative

InfoNXX (KGB Philippines)
08.2008 - 05.2009Read More

Sales Engineer

Edgeworth Laguna Inc.
03.1997 - 06.2008Read More

Northern Alberta Institute of Technology

Power Engineer Class 4A from Power Engineering Class 4
Read More

Brookes College

Business Administration Diploma - Retail Managemen from Business Administration
Read More

Northern Alberta Institute of Technology

Power Engineer Class 5 from Power Engineering Class 5
Read More

University of The East

Bachelor of Science from Electronics And Communications Engineering
Read More
Edwin Dario