Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Edwin Dario

West Fraser Mills
HINTON,AB
2
Languages
29
years of professional experience

Dynamic and self-motivated team leader with a track record of driving operational efficiency and mentoring team members. Committed to fostering collaboration and delivering exceptional service in all aspects of operations.

Work History

Kiln Forklift

12 Years 10 Months
West Fraser Mills | 09.2013 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Shipper/Receiver/Customer Service Representative

2 Years 6 Months
Motion Canada (BC Bearing Engineers) | 03.2011 - 09.2013
  • Coordinated shipping schedules to ensure timely delivery of products.
  • Monitored inventory levels to optimize stock management and reduce delays.
  • Operated warehouse equipment safely, adhering to all safety protocols.
  • Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
  • Scheduled pickups and deliveries to maintain smooth operations.
  • Assisted in maintaining a safe working environment by following established workplace safety guidelines.

Shift Supervisor

9 Months
Dairy Queen Grill & Chill | 06.2010 - 03.2011
  • Coordinated shift schedules, optimizing staff coverage to meet peak demand periods.
  • Supervised daily operations, ensuring compliance with safety and quality standards.
  • Trained and mentored team members on customer service best practices and operational procedures.
  • Implemented inventory management processes, reducing waste and improving stock accuracy.

Shift Supervisor

11 Months
Tim Hortons | 07.2009 - 06.2010
  • Monitored team performance, providing feedback to improve service delivery and efficiency.
  • Developed training materials for new hires, streamlining onboarding process for staff integration.
  • Led initiatives to enhance store cleanliness and organization, contributing to positive dining experiences.
  • Resolved customer inquiries and complaints efficiently, enhancing overall guest satisfaction.

Customer Service Representative

9 Months
InfoNXX (KGB Philippines) | 08.2008 - 05.2009
  • Provided exceptional customer support through multi-channel communication, enhancing client satisfaction and loyalty.
  • Resolved complex customer inquiries efficiently, utilizing problem-solving skills to ensure timely solutions.

Sales Engineer

11 Years 3 Months
Edgeworth Laguna Inc. | 03.1997 - 06.2008
  • Developed technical presentations to demonstrate product capabilities and benefits to clients.
  • Collaborated with sales team to identify customer requirements and propose tailored solutions.
  • Provided ongoing support for clients, addressing technical inquiries and troubleshooting issues effectively.
  • Trained junior engineers on product specifications and industry standards to enhance team performance.

Education

Business Administration Diploma - Retail Managemen - Business Administration

Brookes College | Calgary, AB | 03.2023

Power Engineer Class 4A - Power Engineering Class 4

Northern Alberta Institute of Technology | Edmonton

Power Engineer Class 5 - Power Engineering Class 5

Northern Alberta Institute of Technology | Edmonton | 12.2021

Bachelor of Science - Electronics And Communications Engineering

University of The East | Caloocan City, Philippines | 04.1997

Skills

Positive demeanor
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Forklift operation
Friendly
positive attitude

Languages

English
Tagalog

Timeline

Kiln Forklift

West Fraser Mills
09.2013 - CurrentRead More

Shipper/Receiver/Customer Service Representative

Motion Canada (BC Bearing Engineers)
03.2011 - 09.2013Read More

Shift Supervisor

Dairy Queen Grill & Chill
06.2010 - 03.2011Read More

Shift Supervisor

Tim Hortons
07.2009 - 06.2010Read More

Customer Service Representative

InfoNXX (KGB Philippines)
08.2008 - 05.2009Read More

Sales Engineer

Edgeworth Laguna Inc.
03.1997 - 06.2008Read More

Northern Alberta Institute of Technology

Power Engineer Class 4A from Power Engineering Class 4
Read More

Brookes College

Business Administration Diploma - Retail Managemen from Business Administration
Read More

Northern Alberta Institute of Technology

Power Engineer Class 5 from Power Engineering Class 5
Read More

University of The East

Bachelor of Science from Electronics And Communications Engineering
Read More
Edwin Dario