EDWIN BIJU
Nanaimo,BC
Summary
Strategic Restaurant Manager with a record of achieving monetary targets and operational excellence at New York Fries. Spearheaded a successful store reopening, overseeing the full lifecycle of staff recruitment, comprehensive training programs, and localized marketing. Expert in optimizing P&L performance through rigorous labor and COGS management. Proven talent for cultivating high-performing teams of 10+ personnel, fostering a culture of professional growth and accountability that consistently elevates service standards and maximizes profitability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restuarent manager
New York Fries
Nanaimo, British Columbia
12.2022 - Current
- Directed human capital operations for a team of 15+ employees, overseeing full-cycle recruitment, onboarding, and standardized training protocols.
- Implemented a cross-training initiative that increased staff versatility across prep, service, and POS stations, reducing service bottlenecks during peak hours.
- Fostered a culture of accountability and excellence, conducting regular performance coaching and mentorship that improved team retention and service speed.
- Audited daily inventory and supply chain logs for fresh ingredients, reducing waste and variance through meticulous portion control and storage standards.
- Analyzed sales trends and traffic data to develop high-efficiency staff schedules, ensuring peak performance during high-volume periods while protecting profit margins.
- Orchestrated the comprehensive reopening of the New York Fries location, managing all phases of facility readiness, inventory procurement, and operational setup to ensure a successful market re-entry.
Store Supervisor
KFC
Nanaimo, BC
05.2022 - 12.2022
- Dealt with customer complaints and rectified product and service issues.
- Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions.
- Supervised work of cashiers, training new team members and monitoring performance.
- Recorded quantities of damaged, faulty or expired items in product reports.
EARY CHILDHOD EDUCATOR
LITTLE TOLINS
Ernakulam, Kerala
06.2020 - 07.2021
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
- Taught children foundational skills in colors, shapes and letters.
- Cultivated positive rapport with students, faculty and parents.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Skills
- COGS control
- Labor cost optimization
- Talent acquisition
- Retention strategies
- Quality assurance
- Supply chain coordination
Certification
- Food safe
- First aid
References
References available upon request.
Timeline
Restuarent manager
New York Fries
12.2022 - Current
Store Supervisor
KFC
05.2022 - 12.2022
EARY CHILDHOD EDUCATOR
LITTLE TOLINS
06.2020 - 07.2021