EDWARD SO
North Vancouver,Canada
Summary
Dynamic culinary professional with a robust background in kitchen environments, skilled in both collaborative and independent work to efficiently manage assignments. Consistently exceeds expectations by proactively seeking opportunities to enhance processes and elevate customer satisfaction. Reliable and adaptable, thriving in fast-paced settings while maintaining meticulous attention to detail and a strong work ethic. Passionate about the culinary industry, bringing energy and a positive attitude to every task, ensuring exceptional service and continuous improvement.
Overview
10
10
years of professional experience
Work History
Uber Driver
Uber And Lyft
Vancouver, BC
01.2024 - Current
- Delivered exceptional customer service, ensuring passenger satisfaction and safety during rides.
- Navigated efficiently using GPS systems, optimizing routes to reduce travel time.
- Maintained vehicle cleanliness and functionality, conducting regular inspections and addressing maintenance needs.
- Managed multiple ride requests simultaneously, demonstrating strong organizational skills in busy environments.
Lead First Cook
Capliano Suspension Bridge
North Vancouver, BC
09.2022 - 08.2025
- Supervised kitchen staff, ensuring adherence to food safety and sanitation standards.
- Developed and implemented new menu items based on seasonal ingredients and customer feedback.
- Coordinated food preparation schedules to optimize workflow and minimize downtime.
- Trained junior cooks in culinary techniques, enhancing team skill levels and efficiency.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Conducted quality control checks on all dishes before service, maintaining high presentation standards.
- Resolved customer complaints regarding food quality promptly, ensuring satisfaction and repeat business.
- Mentored junior cooks, providing guidance on proper cooking techniques and kitchen safety protocols.
- Increased overall kitchen productivity through continuous process improvements and implementation of best practices in culinary preparation techniques.
First Cook
Kypriaki Mediterranean Grill
North Vancouver, British Columbia
03.2018 - 09.2022
- Met customer service standards consistently, responding quickly to special requests and concerns and maintaining exceptional standards.
- Managed opening and shift change tasks to support business needs.
- Monitored inventory and placed timely orders for fruits, vegetables, meats and other products to meet production requirements.
- Rotated stock correctly to maintain freshness and reduce waste.
- Trained team members in grilling, frying, sauteing and baking techniques.
- Accepted special requests from guests and prepared food to meet demands.
- Received orders at counter or from kiosks and conducted transactions with customers.
- Verified that prepared food met requirements for quality, plating presentation and serving size.
- Followed established recipes to prepare and cook menu items.
- Prepared vegetables, garnishes and other items in advance to reduce loads during rush periods.
- Managed simultaneous cooking tasks to promptly deliver high-quality food.
- Cooked to order menu items in short preparation time.
- Cooked and garnished meals, approving and polishing plates before delivery to customer.
- Met with customers to discuss menus for weddings, parties and banquets.
Waiter
Shanghai Village
West Vancouver, British Columbia
01.2017 - 07.2017
- Handled routine guest issues and special requests independently and escalated advanced issues to senior managers.
- Used POS system to input orders and process payments.
- Greeted guests, recorded orders and coordinated well-timed delivery to reduce delays.
General Service
Oasaka Supermarket
West Vancouver, British Columbia
12.2015 - 07.2016
- Helped customers find suitable replacements for out-of-stock items.
- Addressed customer questions and assisted in finding product locations.
Skills
- Works Well Under Pressure
- Quality Inspections
- Inventory Control
- Staff Training
- Time Management
- Multitasking and Organization
- Work Planning and Prioritization
- Operations Management
- Production Scheduling
- Purchasing and Receiving
- Stock Inspections
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Timeline
Uber Driver
Uber And Lyft
01.2024 - Current
Lead First Cook
Capliano Suspension Bridge
09.2022 - 08.2025
First Cook
Kypriaki Mediterranean Grill
03.2018 - 09.2022
Waiter
Shanghai Village
01.2017 - 07.2017
General Service
Oasaka Supermarket
12.2015 - 07.2016