Edward Owusu Afriyie
Brampton,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Packer-General Labour
Gentle Manufacturing Company
Burlington, ON
06.2023 - 02.2024
- Maintained a clean and organized work environment, promoting safety and productivity.
- Packed finished products on fast-paced extrusions lines
- Used appropriate equipment to move packages of different weights and sizes across different production lines
- Sorted products on fast-paced lines, meeting a minimum of 67 boxes per hour
Forklift Operator
MTE Logistix
Calgary, AB
08.2020 - 04.2022
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Sales Associate and Cashier
Ten Q Pharmaceuticals Ltd
Accra, Ghana
02.2018 - 05.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Call Center Representative
Access Bank Head Office
Accra,Ghana
04.2017 - 09.2017
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
Bachelor In Architectural Science - Marketing
University of Ghana
Accra , Ghana04.2020
Skills
- Packing boxes
- Product Packaging
- Warehouse Safety
- Labeling
- Shipping and receiving
- Loading and unloading
Languages
English
Full Professional
Timeline
Packer-General Labour
Gentle Manufacturing Company
06.2023 - 02.2024
Forklift Operator
MTE Logistix
08.2020 - 04.2022
Sales Associate and Cashier
Ten Q Pharmaceuticals Ltd
02.2018 - 05.2020
Call Center Representative
Access Bank Head Office
04.2017 - 09.2017
Bachelor In Architectural Science - Marketing
University of Ghana