Summary
Overview
Work History
Education
Skills
Tel
References
Hobbies and Interests
Languages
Timeline
Generic

EDWARD OSEI

Prince George,BC

Summary

To obtain employment in an organization that thrives on initiatives and gives me the opportunity to enhance my professional skills for a successful career and to contribute effectively towards the attainment of the company’s vision through the application of my training and expertise Hardworking and passionate job seeker with strong organizational skills eager to secure entry-leve life skills worker position. Ready to help team achieve company goals.

Overview

16
16
years of professional experience

Work History

Trade Marketing Representative (South-East Ghana)

BRITISH AMERICAN TOBACCO
08.2013 - 08.2023
  • Managing the distributor activities to ensure excellent distribution and achievement of sales targets
  • Training and managing the sales team to achieve set targets as per cycle plan
  • Handling and managing key wholesalers to ensure they ensure their assigned weekly targets
  • Gathering data on competition and analyzing their prices, sales, and method of marketing and distribution as agreed by the Area Sales Manager
  • Complete all required reports regarding sales and trade promotions, market feedback, and team territory management activities for weekly review with the Area Sales Manager and/or Trade Marketing Representative
  • Maximizing all sales development potentials in the territory while protecting the company’s interests through win-win customer management and marketing strategies
  • Recruits and manages trade promoters and managed the implementation of the phase
  • Maximized brand awareness and visibility in line with the company’s planogram, through gaining customer participation in trade and consumer promotions, strategic placement of merchandising materials, and impactful clientele dialogue

Housekeeping Supervisor

PLEROMA SERVICES
03.2023 - 06.2023
  • Making beds, Deep cleaning
  • Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
  • Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.

Social Worker Assistant

Osu Children Home
05.2012 - 06.2013
  • Enhanced client well-being by providing emotional support and guidance during difficult times.
  • Assisted social workers in developing comprehensive care plans for clients, improving their quality of life.
  • Collaborated with multidisciplinary teams to ensure cohesive and effective support for clients and families.
  • Provided information on community resources, connecting clients with essential services and programs.

Psychology Intern

Psychiatric Hospital
02.2010 - 06.2010
  • Enhanced client understanding of psychological concepts by conducting comprehensive assessments and presenting findings in an accessible manner.
  • Improved patient treatment outcomes through consistent collaboration with multidisciplinary team members to develop tailored intervention strategies.
  • Supported clients'' emotional well-being by providing individualized therapy sessions addressing various mental health concerns.
  • Increased access to mental health services for diverse populations by offering culturally sensitive interventions and resources.
  • Maintained accurate and timely clinical documentation, ensuring adherence to ethical guidelines and best practices in recordkeeping.

Customer Service Personnel

LANDMARK INVESTMENTS
09.2007 - 06.2009
  • Handling of all sales and business inquiries
  • Managing of credit portfolio
  • Building and Maintaining relationships with customers
  • Generate new business opportunities through a comprehensive sales drive
  • Supervise sales attendants through regular coaching and feedback
  • Ensured customers were issued with accurate invoices after sales

Education

Bachelor of Arts - Psychology, Social Work & Political Science

University of Ghana
Accra Ghana
05.2013

High School Diploma -

Opoku Oware Secondary School
Accra Ghana
05.2007

Skills

  • Client Documentation
  • Life Skills Development
  • Safety Planning
  • Crisis Assessment
  • Records Management
  • Housekeeping
  • Cross-functional collaboration
  • Customer engagement
  • Team leadership
  • Inventory management
  • Mental Health Wellness
  • Ethical decision-making

Tel

2506496245

References

  • Kelvin Abalo, British American Tobacco Ghana, kelvin_abalo@bat.com, +233 5443343629
  • Dr. Zilblim IDDI, Lecturer, Ziddi@ug.edu.gh
  • Doreen, Pleroma services, 2509814177

Hobbies and Interests

  • Listening to music
  • Playing computer games
  • Traveling

Languages

English
Full Professional

Timeline

Housekeeping Supervisor

PLEROMA SERVICES
03.2023 - 06.2023

Trade Marketing Representative (South-East Ghana)

BRITISH AMERICAN TOBACCO
08.2013 - 08.2023

Social Worker Assistant

Osu Children Home
05.2012 - 06.2013

Psychology Intern

Psychiatric Hospital
02.2010 - 06.2010

Customer Service Personnel

LANDMARK INVESTMENTS
09.2007 - 06.2009

Bachelor of Arts - Psychology, Social Work & Political Science

University of Ghana

High School Diploma -

Opoku Oware Secondary School
EDWARD OSEI