Edward Moreno
Sylmar
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Aerospace Technician
PPG INDUSTRIES, INC
06.2022 - Current
- Assisted in designing custom tools and fixtures for specific aerospace applications, increasing overall productivity.
- Led training sessions for junior technicians, fostering a culture of continuous learning and improvement within the team.
- Collaborated with engineering teams to develop innovative solutions for complex aerospace challenges.
- Refined internal processes by reviewing operational data regularly, identifying areas for improvement within the department.
- Maintained detailed records of maintenance activities, contributing to improved regulatory compliance and documentation accuracy.
- Enhanced safety standards by conducting thorough inspections and identifying potential issues before they escalated.
- Supported quality control initiatives by diligently following established protocols during all aspects of aircraft servicing.
- Provided expert guidance on troubleshooting techniques, enhancing the skillset of fellow technicians.
- Streamlined repair processes, reducing downtime and ensuring timely completion of projects.
Parts Specialist
Oreily's Auto Parts
06.2020 - 11.2023
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Tracked parts use and charged items to customer accounts for billing.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
- Increased store revenue by cross-selling products and upselling services to customers.
- Stocked and managed stock of parts.
- Ordered parts from various distributors to fulfill demands.
- Assisted customers in finding appropriate parts promptly.
Shift Leader
Walgreens Boots Alliance
01.2020 - 04.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
Education
No Degree - Electrician
UEI College
Reseda05.2024
High School Diploma -
Cesar E. Chavez Learning Acad - Arts/Theatre/Entertain Mag
San Fernando, CA06.2021
Skills
- Communication Systems
- Safety Procedures Compliance
- Precision Assembly
- Electrical Wiring
- Attention to Detail
- Troubleshooting
- Component Replacement
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Aerospace Technician
PPG INDUSTRIES, INC
06.2022 - Current
Parts Specialist
Oreily's Auto Parts
06.2020 - 11.2023
Shift Leader
Walgreens Boots Alliance
01.2020 - 04.2022
No Degree - Electrician
UEI College
High School Diploma -
Cesar E. Chavez Learning Acad - Arts/Theatre/Entertain Mag
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