Edward Moore
Manotick
Summary
Dynamic Sales Associate with proven success at Freedom Harley-Davidson/Buell, consistently achieving sales targets through exceptional customer service and teamwork. Leveraged strong problem-solving skills and product knowledge to enhance customer experiences, driving revenue growth and fostering lasting relationships. Recognized for effectively implementing feedback to improve service quality.
Overview
15
15
years of professional experience
Work History
Sales Associate
Freedom Harley-davidson/buell
02.2002 - 09.2016
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Collaborated with team members to achieve monthly sales targets.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
Education
GED -
Algonquin College
Ottawa, None05-1995
Certified Fire Fighter - Firefighting And Crash Rescue. Fire Prevention
Military Firefighters Academy
Borden, ON04-1970
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Languages
English
Professional Working
Timeline
Sales Associate
Freedom Harley-davidson/buell
02.2002 - 09.2016
GED -
Algonquin College
Certified Fire Fighter - Firefighting And Crash Rescue. Fire Prevention
Military Firefighters Academy
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