Edward Medeiros
Edmonton,AB
Summary
Accomplished Loan Officer dependable in building customer base and exceeding business goals. Well-versed in loan products and customer engagement strategies. Pursues opportunities to build connections, increase bank revenue and cement loyalty. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
29
29
years of professional experience
Work History
Assistant Manager
Beck Auctions Inc.
Edmonton, AB
11.2020 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Technical Sales Consultant
Alltherm Services Inc.
Edmonton, AB
10.2015 - 03.2020
- Collaborated with customers and asked questions to assess needs and budgets.
- Drove team revenue totals by bringing in top sales numbers.
- Recommended Industrial Insulation products and explained features and costs to help customers make educated buying decisions.
- Furnished customers with exemplary service, helping build lasting, lucrative partnerships.
Finance Manager
Rocky Mountain Dodge Chrysler Jeep
Rocky Mountain House, AB
08.2012 - 06.2015
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Explained very technical financial information to applicants in easy to understand language.
- Proactively identified solutions for customers experiencing credit issues.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
General Manager
X-Calibur Pipeline & Utility Location Inc.
Rocky Mountain House, AB
08.2002 - 08.2012
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Construction Estimator
Dewar Western Inc.
Edmonton, AB
02.1992 - 07.2002
- Analyzed designs and performed accurate cost analysis.
- Prepared material orders to complete projects on time and within budget.
- Conducted site visits and provided recommendations and informed advice regarding site viability.
- Constructed budgets and estimates ranging from $10,000 to $2,500,000 for Industrial Insulation and Hazardous Material Abatement projects.
Education
High School Diploma -
Sturgeon Composite High School
Sturgeon County, AB06.1991
Skills
- Sales Monitoring
- Directing Team Members
- Product and Service Knowledge
- Sales Representation
- Closing Techniques
- Cold Calling
- Computer Skills
- Customer Service
- Team Leadership
Music and Theatre
I am a life long practitioner of the Fine and Performing Arts. I am a current Board member of Walterdale Theatre and Elope Musical Theatre.
Timeline
Assistant Manager
Beck Auctions Inc.
11.2020 - Current
Technical Sales Consultant
Alltherm Services Inc.
10.2015 - 03.2020
Finance Manager
Rocky Mountain Dodge Chrysler Jeep
08.2012 - 06.2015
General Manager
X-Calibur Pipeline & Utility Location Inc.
08.2002 - 08.2012
Construction Estimator
Dewar Western Inc.
02.1992 - 07.2002
High School Diploma -
Sturgeon Composite High School
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