Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Edward Lopez

Ontario

Summary

Dynamic retail professional with a proven track record at Under Armor, excelling in customer service and product knowledge. Adept at enhancing customer engagement and visual merchandising, leading to increased sales. Skilled in cash handling and problem-solving, with a commitment to teamwork and maintaining a professional appearance.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Under Armor
10.2024 - 02.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

Lifeguard

City Of Ontario - Southern California
08.2023 - 01.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Attentively monitored swimmers to identify distress.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.

Education

Associate In Fire Tech - Fire Technology

Mt. San Antonio College
Walnut, CA

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Cash handling
  • Customer engagement
  • Product knowledge
  • Professional appearance
  • Upselling strategies

Certification

First Aid Certification and CPR Certification

Timeline

Retail Sales Associate

Under Armor
10.2024 - 02.2025

Lifeguard

City Of Ontario - Southern California
08.2023 - 01.2024

Associate In Fire Tech - Fire Technology

Mt. San Antonio College
Edward Lopez