Edward Kunderman
Port Alberni,BC
Summary
Dynamic operations leader skilled in fostering collaboration and accountability among teams. Experienced in managing complex infrastructure projects and budgets, while enhancing operational efficiency. Committed to transparent governance and community engagement.
Overview
15
15
years of professional experience
Work History
Operations Manager
Alberni-Clayoquot Regional District
Port Alberni, BC
03.2021 - Current
- Infrastructure oversight for a variety of services, including water systems, transit, roads and storm water
- Lead capital infrastructure projects from concept through completion, including budgeting, procurement and construction oversight while aligning with long-term strategic goals
- Developed and managed operating and capital budgets, maintaining fiscal responsibility while achieving departmental goals
- Audit and review performance stats quarterly to ensure goals are being met.
- Supervised unionized staff across multiple teams fostering a collaborative and accountable work environmentCreate and manage 12 operational budgets for local services, ensuring fiscal responsibility.
- Facilitated strategic planning aligned with organizational priorities, contributing to long-term infrastructure and service delivery goals
- Prepared detailed reports and briefing materials for committee and board meetings, supporting transparent governance and informed decision making.
- Conducted regular team and departmental meetings to ensure alignment, performance tracking and staff engagement
- Designed and implemented training programs and performance management plans to build team capacity and support professional development
- Managed scheduling and resource allocation for staff and self, optimizing operational efficiency and service delivery
- Ensured effective communication across departments, stakeholders and external partners, maintaining clarity and responsiveness
- Led the successful implementation of a regional transit system between Ucluelet and Tofino, working collaboratively with local municipalities, First Nations communities and other stakeholders to improve regional connectivity and access to services
- Built and maintained strong relationships with First Nations partners, ensuring inclusive planning, respectful engagement and shared outcomes in infrastructure and service initiatives
Regional Transit Manager
B.C. Transit
Victoria, BC
10.2019 - 03.2021
- Managed 27 Operating Agreements, with total operating budgets close to $100 million per year
- Audit and review locations Quarterly to ensure contract adherence and risk mitigation
- Created reports and established processes to drive continuous improvements and operational excellence
- Visited approximately 10 locations monthly to ensure each location was fully functional and operating effectively
- Developed operating budgets and worked cooperatively with teams to ensure value for money
- Enhanced Operational performance by developing effecting business strategies, systems and procedures
- Worked with a multitude of local governments across B.C. to ensure alignment of goals
- Wrote and amended operating agreements as required
- Develop and oversee transition plans for new Operations and Maintenance Facilities built across B.C.
Operations Supervisor
First Canada ULC
Victoria, B.C.
07.2016 - 10.2019
- Developed and oversaw strategies for improving operational efficiency and accuracy.
- Trained, mentored and motivated employees to maximize team productivity.
- Adhered to operational schedules by monitoring monthly performance indicators.
- Trained, managed and motivated employees to promote professional skill development.
- Directed all day-to-day operations of Victoria handyDART and Cowichan Valley Transit facilities to provide safe and enjoyable guest experiences.
- Supervise 100+ employees daily, ensuring fitness for duty and WorkSafe B.C. compliance.
- Monitor all customer complaints, ensuring internal and external stakeholders were pleased with outcomes.
- JOHSC Chair for both Victoria and Cowichan locations.
- Investigated all WorkSafe B.C. incidents.
- Managed Stay at Work program.
- Managed progressive discipline program, liaising with Unifor Local 333 officials effectively.
Lead Trainer
First Canada ULC
Victoria, B.C.
06.2010 - 06.2016
- Managed and monitored training program costs with fiscal restraint and stayed at or below established budgets.
- Evaluated training effectiveness by surveying trainees and managers and collecting before and after data showing training impact.
- Created and utilized lesson plans and teaching materials to enhance classes.
- Created and monitored training courses to promote quality performance and enhance effectiveness of employee training.
- Managed new-hire training on all aspects of business.
- Managed refresher trainings on a regular basis for all employees.
- Managed Return to Work training after lengthy layoffs.
- Created and implemented new Operator ride check program.
Education
Leadership Certificate Program
Camosun College
Victoria, BCCollaborative Conflict Resolution
Justice Institute Of British Columbia
Victoria, BCOccupational Health And Safety
BC Federation Of Labour
Victoria, BCBusiness Administration
North Island College
Port Alberni, B.C.Associate of Arts - Associate of Arts Degree
Big Bend Community College
Moses Lake, WASkills
- Strategic infrastructure planning and asset management
- Capital project leadership and lifecycle oversight
- Staff supervision and team development in unionized environments
- Community partner engagement, including First Nations partnerships
- Budget development, financial oversight, and cost control
- Safety protocol enforcement and regulatory compliance
- Report writing and executive-level communication
- Schedule and resource management
- Collaborative conflict resolution and consensus building
- Decolonization and inclusive leadership practices
- Policy development and implementation
- Risk management and emergency preparedness
- Procurement, contract negotiation, and vendor relations
- Performance tracking and continuous improvement initiatives
- Environmental stewardship and natural asset management
- Political acumen and council-facing professionalism
- Community consultation and public service delivery
- Proficient in Microsoft Office Suite
- Training program design and performance management
Accomplishments
Canadian Urban Transit Association 2025 Equity, Diversion and Inclusion Award
Timeline
Operations Manager
Alberni-Clayoquot Regional District
03.2021 - Current
Regional Transit Manager
B.C. Transit
10.2019 - 03.2021
Operations Supervisor
First Canada ULC
07.2016 - 10.2019
Lead Trainer
First Canada ULC
06.2010 - 06.2016
Leadership Certificate Program
Camosun College
Collaborative Conflict Resolution
Justice Institute Of British Columbia
Occupational Health And Safety
BC Federation Of Labour
Business Administration
North Island College
Associate of Arts - Associate of Arts Degree
Big Bend Community College