Edward Gonzalez
Santa Ana
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.
Overview
1
1
year of professional experience
2025
2025
years of post-secondary education
Work History
Crew Member
Raising Cane's Restaurants
Tustin
04.2024 - Current
- Informed customers about daily specials in an engaging manner.
- Restocked kitchen supplies including food products and utensils.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Upheld high standards of productivity and quality in operations.
- Maintained an organized work area to ensure efficient operations.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Educated customers on menu items, product ingredients and nutritional values.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Resolved customer complaints in a professional manner.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Adhered to health department regulations regarding food handling procedures.
Education
Saddleback High School
Santa Ana, CASkills
- Drive-thru operations
- Visual communication
- Cash handling
- Machine operations
- Tool and equipment use
- Customer service
- Interactive communication skills
- Order management
- Multitasking and organization
- Self-discipline
- Teamwork and collaboration
- Crew leadership
- Customer engagement
- Clear communication
- Reliability and punctuality
- Influencing skills
- Safety awareness
- Time management
Timeline
Crew Member
Raising Cane's Restaurants
04.2024 - Current
Saddleback High School
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