Edward Friesen
Petrolia,ON
Overview
2025
2025
years of professional experience
Work History
Store Manager
Wal-Mart
Listowel, Ontario
10.2021 - 02.2025
- Led team meetings to communicate goals and address employee concerns effectively.
- Ensured store cleanliness and organization to create a welcoming shopping environment.
- Analyzed sales data to identify trends and adjust staffing levels accordingly.
- Resolved customer complaints promptly, maintaining high satisfaction standards.
- Prepared monthly reports on sales figures, expenses, profits.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Developed strategies to maximize sales and profitability.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Assessed operational efficiency of the store's departments.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Monitored progress by establishing plans, budgets and measuring results.
Co-manager
Wal-Mart
Sarnia, Ontario
10.2014 - 10.2021
Assistant Store Manager
Wal-Mart
Sarnia, Ontario
2003 - 2014
Education
Bachelor of Commerce - Finance/Marketing
University of Windsor
WindsorSkills
- Sales analysis
- Inventory management
- Staff training
- Customer service
- Safety compliance
- Team leadership
Timeline
Store Manager
Wal-Mart
10.2021 - 02.2025
Co-manager
Wal-Mart
10.2014 - 10.2021
Assistant Store Manager
Wal-Mart
2003 - 2014
Bachelor of Commerce - Finance/Marketing
University of Windsor