
Motivated and adaptable professional with strong experience in customer service, office administration, and food & beverage service. Skilled in supporting daily operations, managing high-volume customer interactions, and maintaining a welcoming and efficient environment. Experienced in handling POS systems, resolving customer concerns, coordinating tasks across teams, and staying organized in fast-paced settings. Known for reliability, clear communication, and a positive, service-oriented approach that enhances both customer satisfaction and team performance.
Exceptional customer service and guest-focused approach
Food & beverage service, including order taking and table maintenance
Cash handling and POS operation with accuracy
Team collaboration with front-of-house and kitchen staff
Time management and multitasking in fast-paced environments
Attention to detail for orders, presentation, and overall guest experience
Menu knowledge and upselling of specials, drinks, and promotions
Conflict resolution and professional handling of guest concerns
Flexible scheduling including nights, weekends, and holidays
Assisting with inventory and maintaining organized service areas