Edward Chacon
33 Holly St. Toronto, Canada ,ON
Summary
Detail-oriented, organized and meticulous employee. Enthusiastic team player ready to contribute to company success. Goal-oriented individual versed in greeting high-volume of customers and recommending products and services based on individual requirements. Successful at managing multiple priorities with a positive attitude. Skilled in building customer relationships and understanding customer needs.
Overview
15
15
years of professional experience
Work History
Photographer, Videographer
Freelace
Haliburton, ON
03.2019 - Current
- Created real estate virtual tours and photography with 100% client satisfaction.
- Edited, captioned and uploaded photographs for social media.
- Developed strong relationships with clients through clear communication and professionalism.
- Scheduled and booked photo + video shoots, working collaboratively with clients and contacts.
Sales Associate
Abercrombie & Fitch
Monterrey, México
08.2014 - 03.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Bar Server
Monrooe Disco Bar
Monterey, Mexico
06.2012 - 08.2014
- Optimized drink-making efficiency by mastering the use of various bar equipment and tools, such as cocktail shakers, muddlers, and strainers.
- Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
- Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
- Handled customer complaints professionally, resolving issues in a timely manner to maintain guest satisfaction.
- Provided exceptional service to VIP guests, ensuring their needs were promptly attended to throughout their visit.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Assisted cashiers with processing customer payments and documenting orders.
Kitchen Prep Cook
Go Light
Monterey, Mexico
08.2011 - 06.2012
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
- Contributed to a positive team environment through effective communication and collaboration with staff members.
- Handled high-volume prep work efficiently, ensuring all ingredients were prepared accurately and promptly.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Ensured timely completion of prep tasks, enabling smooth service during peak hours.
- Managed multiple tasks simultaneously while maintaining attention to detail under pressure during busy shifts.
- Reduced food waste by effectively managing ingredient inventory and rotating products as needed.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Sales Representative
Gold's Gym
Caracas, Venezuela
04.2009 - 07.2011
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
- Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
- Conducted facility tours for potential members showcasing amenities offered while highlighting benefits of joining the gym community.
- Checked members into gym by scanning badges.
- Maintained close contact with customers to provide updates on issues or service requests.
- Resolved customer problems and complaints.
Education
University - Systems Engineer
Universidad Santa Maria
Caracas,Venezuela Skills
- Photo editing
- Video Editing
- Social Media
- Creative vision
- Client Relations
- Customer Service
- Problem-solving skills
- Flexible Schedule
- Friendly and Helpful
- Attention to Detail
- Reliable and Responsible
Languages
English
Spanish
Timeline
Photographer, Videographer
Freelace
03.2019 - Current
Sales Associate
Abercrombie & Fitch
08.2014 - 03.2017
Bar Server
Monrooe Disco Bar
06.2012 - 08.2014
Kitchen Prep Cook
Go Light
08.2011 - 06.2012
Sales Representative
Gold's Gym
04.2009 - 07.2011
University - Systems Engineer
Universidad Santa Maria